SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.
We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.
SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.
REQUIREMENTS
3+ years of experience in a Business Analyst positionHands-on experience implementing ready-made products (CRM, ERP, SAP or similar systems) for clientsKnowledge of software development methodology basicsProficiency in producing clear and structured documentationExperience in documenting business requirementsSkills and desire to work in a teamTime management and prioritization skillsUpper-intermediate or higher level of English
Nice-to-have skills
Experience in similar positions in FMCG companies or on the contractor’s side (integrators, consulting companies)Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), BI (Business Intelligence), and TPM (Trade Promo Management) software solutionsUnderstanding the structure of retail distribution and marketing activities
RESPONSIBILITIES
Studying, analyzing, and describing business processes in the relevant area within the framework of ongoing projectsCreating reports and technical specifications for the development of additional functionality for the software productCommunicating with the customer, clarifying requirements and specifics of the workCommunicating with the software development teamConducting presentations and demonstrations of the software product’s functionality for customers
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