MS Dynamics 365 Customer Engagement (CRM) Architect
Компания: Customertimes
Город Ukraine, Remote
Зарплата:
Размещено: 2026-01-26 17:32:09
Описание
Job Description
Our consultants are self-motivated, possess strong problem-solving skills, and possess a passion for crafting great solutions based on wide experience and talent that enables quality software delivery. They understand the best approach to architecture and development is through blending technologies and methodologies appropriate to the task at hand. The goal is to contribute to the clients' long-lasting success and expand our business.As an architect, you will have an opportunity to not only proudly play a leading role on projects, but to also share your experience and mentor others. At times you will collaborate with sales and contribute to continuous improvement of internal processes and DevOps.
Qualifications
5+ years in Dynamics 365/CRM (CE) using at least couple of functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On-premise will be a plus as well Proven experience managing projects in different industries (better – in large and long-term engagements) through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction Mix of hands-on experience on business applications implementation, architectural design, and strategic business acumen Experience in pre-sales, supporting the sales team in shaping deals, being accountable for overall estimates enabling the sales team in the pursuit of enterprise customer opportunities Experience in assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms Experience in developing and maintaining technical architectures, documentation, frameworks and strategies as they relate to Microsoft Dynamics implementations Hands on experience deploying with Microsoft Power Platform solutions is highly desired Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps (CI/CD) Strong cross functional and technical knowledge, and experience of Enterprise Application Integration and Architecture patterns Agile Software Development experience Will be a plus - Certifications in MS Dynamics 365 and Microsoft Power Platform
Responsibilities
Play an Architect role in projects Help in presales with understanding of overall customer needs, prepare solution/integration architecture, estimations, implementation plans Help in mentoring/building the efficient solution development team Help in continuous improvements of internal processes and DevOpsTechnologies:Mandatory - Microsoft Dynamics 365, Web Services, Azure DevOps, SQL query and database tools, SSIS, Scribe or other ETL toolThese are an advantage - Microsoft Power Platform, Power Automate, Dataverse Actions, Logic Apps, Power Apps, Power BI
Working conditions
Flexible work schedule Office or remote or mixed types of work are welcome Regular compensation package reviews 20 working days paid vacation leave, 15 working days of paid sick leaves and 5 “day offs” Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate) Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.) Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire companyJR-36470
... development custom web components for Dynamics CRM Certifications in MS Dynamics 365 and Microsoft Power PlatformResponsibilities play a MS Dynamics Developer role in projects Currently ...
... and proactive Customer Service Manager to lead and scale its remote Customer Care team. This is a ... accurate and consistent CRM usage, reporting, and documentation across the team. Identify recurring customer issues and proactively suggest product, ...
Компания: ScaleJetГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Middle MS Dynamics Consultant
... in Dynamics 365 CRM (CE) implementation, configuration, and customization using at least a couple of functionalities from Sales, Customer Service and Field Service, Marketing, and Customer Insights – both Cloud and On-premise 2+ years in MS PowerApps ...
... services while driving data-driven engagement across the ecosystem.IF YOU AREAn experienced professional with 3+ years of hands-on work with Microsoft Dynamics 365 CRM in enterprise environmentsSkilled in Dynamics 365 customization and extension, including ...
Компания: SoftServeГород:, ,
Зарплата: Размещено:
ua.talent.com
MS Dynamics Developer Senior
... . The successful candidate together with Architect, Product Owner and other senior developers will be responsible for designing, developing, and implementing solutions within the Microsoft Dynamics 365 Customer Engagement (D365 CE) and PowerApps platforms ...
Компания: CustomertimesГород:LATAM, Remote
Зарплата: Размещено:
customertimes.com
Customer Service Representative.
... contracts.Problem solve customer complaints and payment issues, ensuring timely resolution, active engagement with customers and internal team ... proceduresGood knowledge of MS ExcelCommunicative knowledge of EnglishPreferred QualificationsAssociates ...
Компания: CargillГород:, Zhornys'ka,
Зарплата: Размещено:
ua.talent.com
Бізнес-аналітик, консультант Microsoft Dynamics 365 (CRM)
... теорії CRMДосвід роботи з в CRM системами (особливо Microsoft Dynamics 365 CRM)Досвід впровадження CRM проєктівРозуміння бізнес-процесів і вміння ... розвиток і навчання в сфері CRM систем (Microsoft Dynamics 365)Ми пропонуємо:Гнучкий графік роботи — ...
Компания: ProgresiaГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Zoho Implementation Business Analyst
... -end business processes using Zoho CRM and related tools — not by simply configuring fields, but by building integrated workflows that automate the customer and shipment journey from first ...
Компания: Нова поштаГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Backend Developer (.NET)+ Dynamics 365 (UK)
... an experienced Backend Developer (.NET)+ Dynamics 365 to work on a project for one of our UK customers.The customer is a UK-based FTSE- ...
Компания: AndersenГород:Ukraine
Зарплата: Размещено:
people.andersenlab.com
MS Dynamics 365 CRM Консультант/Бизнес-аналитик – US Client
... welcome to our team involved Dynamics 365 Customer Engagement Consultant for working with American clients. Requirements:3+ years of experience with integration, implementation, and training of Dynamics CRM, Dynamics 365 solutions;2+ years of Business ...
Компания: Skyline Consultants LLCГород:remote
Зарплата: Размещено:
reworker.net
Customer Experience Consultant – Lithuanian & English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Care Specialist
... to improve the overall customer experience and engagement strategy. Requirements: Fluent English speaker ... to detail.Confident using CRM tools, chat platforms, and social media channels for customer engagement.Comfortable with proactive outreach and ...
Компания: ScaleJetГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
... case documentation in CRM systems, ensuring complete audit trails for all customer interactionsCollaborate cross-functionally with Product, ... experience working in customer supportExperience working efficiently with CRM, admin panel and others (Freshdesk, ...
Компания: ScramblyГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Polish and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Polish and English
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Support Consultant with Polish and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Technical Sales Specialist (m/f/d) with Polish and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Technical Sales Specialist (m/f/d) with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Support Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Консультант Microsoft Dynamics 365 Finance & Operations
... проєктах впровадження та розвитку Microsoft Dynamics 365 F&O.Виконувати налаштування та ... користувачів.Вимоги:Досвід роботи з MS Dynamics 365 Finance & Operations (AX) від 1 ... зовнішніх систем.Наявність сертифікатів Microsoft Dynamics 365 F&O.Вам точно у ...
Компания: Delta Medical / Дельта МедікелГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Head of Customer Service | Uklon UA
... indicators (KPIs), including overall customer sentiment and customer satisfaction metrics responsible for budget ... in developing and implementing customer service projects in the digital ... development of a CX (Customer Experience) strategy approval of key ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Crm-manager
... Manager Business Analyst CRM ManagerПрактичний досвід впровадження SaaS CRM ERP систем (Zoho, Salesforce, HubSpot, Microsoft Dynamics)Знання принципів управління проєктами (Agile ... процеси, покращувати customer experience. Давай разом завойовувати довіру ...
Компания: Нова поштаГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
CRM-інтегратора / CRM Implementation Specialist
... галочки».Що очікуємо: • Досвід впровадження CRM (Bitrix, Zoho або подібні) • Плюс у карму — Microsoft Dynamics 365 (Sales, Customer Service, Marketing, Business Central) • Power ...
Компания: Personalities, HR CompanyГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Marketing Channel Manager
... on channel strategy, tools, and customer engagement models.Analyze market trends, competitor behavior, and customer data to optimize strategies.Define ...
Компания: Schneider ElectricГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Marketing Channel Manager
... on channel strategy, tools, and customer engagement models. Analyze market trends, competitor behavior, and customer data to optimize strategies. Define ...
... по цілому світу.Шукаємо досвідченого Dynamics 365 F&O Developer в команду, ... для вас.Що робитимеш як Dynamics 365 F&O Developer:Участь у проекті впровадження MS Dynamics 365 F&O.Підтримка та розвиток ...
Компания: Nova DigitalГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Senior MS PowerApps Developer
... 365 CRM Experience developing Power Apps, including Canvas Apps & Model-driven Apps Understanding of D365 offline mode features Experience with importing and exporting data from to MS Dynamics ... 1h ) Customer interview (1h) OfferWe offer: Financial ...
Компания: CustomertimesГород:Ukraine, Remote
Зарплата: Размещено:
customertimes.com
Youth Engagement Associate, NPSA-6, DS - Mykolaiv, National Position
... . In this context, the Youth Engagement Associate will strengthen local dialogue ... but not limited to community engagement mechanisms supported by UNDP; promote ... computers and office software packages (MS Word, Excel) and advance knowledge ...
Компания: PNUD ArgentinaГород:, ,
Зарплата: Размещено:
ua.talent.com
CRM Specialist | Uklon UA
... motivational programmes for customer retention by region and country validating hypotheses of customer interaction through various CRM activities analysing CRM activities through A B testing ... know the current customer lifecycle and making suggestions for ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Адміністратор CRM
... з великими масивами даних;Володіння MS Excel (формули, зведені);Володіння CRM системою буде плюсом.Функціональні обов’язки:Внесення дисконтних акцій у CRM;Внесення бонусних акцій у CRM;Внесення правок за чеками та ...
Компания: MD-fashionГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Спеціаліст CRM
... , фінансова);Попередній досвід роботи з CRM системами;Навички роботи з MS Office на високому рівні;Знання ...
Компания: AstraZenecaГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Спеціаліст CRM
... , фінансова);Попередній досвід роботи з CRM системами;Навички роботи з MS Office на високому рівні;Знання ...
Компания: AstraZenecaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Corporate Affairs and Engagement Director
... RoleAs the Corporate Affairs and Engagement Director, you’ll report directly to ... & Drive Corporate Communication Strategy: Architect and lead the development of ... 360° External Communication Strategy: Architect and implement a comprehensive, integrated ...
Компания: L'OréalГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
O2C Customer Service Specialist (Temporary)
... (O2C) operations. You’ll manage O2C customer service for JTI’s global customers ... , and provide expert support on customer service-related matters. What We’re ... years of relevant experience in customer service, order-to-cash, or ...
... .Meet the teamWelcome to Preply’s Customer Care squad – the driving force ... 2+ years of experience in Customer Experience, Operations, Program Management or ... perfecting - To create an outstanding customer experience, we focus on simplicity, ...
Компания: PreplyГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Customer Technical Project Manager
... organization, we have a customer-centric technology team with Customer Architectsand Customer Technical Project Managers owning the ... helping to convince the customer to buy from the solution ... .The CTPM advises on customer network evolution and strives for ...
Компания: Capgemini EngineeringГород:Київ, Київ,
Зарплата: Размещено:
jobs.org.ua
Аналітик (CRM)
... суміжних дисциплін; Досвід роботи аналітиком CRM SFE у фармацевтичній галузі бажаний; Знання принципів CRM та SFE, розуміння ринку фармацевтики; ... -платформи) та досвід роботи з CRM Quadrasoft; Здатність аналізувати великі обсяги ...