MS Dynamics 365 Customer Engagement (CRM) Architect
Компания: Customertimes
Город Ukraine, Remote
Зарплата:
Размещено: 2025-12-13 05:02:42
Описание
Job Description
Our consultants are self-motivated, possess strong problem-solving skills, and possess a passion for crafting great solutions based on wide experience and talent that enables quality software delivery. They understand the best approach to architecture and development is through blending technologies and methodologies appropriate to the task at hand. The goal is to contribute to the clients' long-lasting success and expand our business.As an architect, you will have an opportunity to not only proudly play a leading role on projects, but to also share your experience and mentor others. At times you will collaborate with sales and contribute to continuous improvement of internal processes and DevOps.
Qualifications
5+ years in Dynamics 365/CRM (CE) using at least couple of functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On-premise will be a plus as well Proven experience managing projects in different industries (better – in large and long-term engagements) through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction Mix of hands-on experience on business applications implementation, architectural design, and strategic business acumen Experience in pre-sales, supporting the sales team in shaping deals, being accountable for overall estimates enabling the sales team in the pursuit of enterprise customer opportunities Experience in assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms Experience in developing and maintaining technical architectures, documentation, frameworks and strategies as they relate to Microsoft Dynamics implementations Hands on experience deploying with Microsoft Power Platform solutions is highly desired Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps (CI/CD) Strong cross functional and technical knowledge, and experience of Enterprise Application Integration and Architecture patterns Agile Software Development experience Will be a plus - Certifications in MS Dynamics 365 and Microsoft Power Platform
Responsibilities
Play an Architect role in projects Help in presales with understanding of overall customer needs, prepare solution/integration architecture, estimations, implementation plans Help in mentoring/building the efficient solution development team Help in continuous improvements of internal processes and DevOpsTechnologies:Mandatory - Microsoft Dynamics 365, Web Services, Azure DevOps, SQL query and database tools, SSIS, Scribe or other ETL toolThese are an advantage - Microsoft Power Platform, Power Automate, Dataverse Actions, Logic Apps, Power Apps, Power BI
Working conditions
Flexible work schedule Office or remote or mixed types of work are welcome Regular compensation package reviews 20 working days paid vacation leave, 15 working days of paid sick leaves and 5 “day offs” Medical Insurance program for employee (and the ability for an employee to insure family members at a corporate rate) Certification coverage & support for participation in specialized events (webinars, conferences, trainings etc.) Regular team-buildings inside team projects, as well as summer and winter corporate parties for the entire companyJR-36470
... development custom web components for Dynamics CRM Certifications in MS Dynamics 365 and Microsoft Power PlatformResponsibilities play a MS Dynamics Developer role in projects Currently ...
... managing MENA, CIS CRM calendar for all digital marketing ... , Digital Activation, Consumer Engagement & CRM, Membership, Hype Operations, Marketing. Regional teams: EM HUB (Membership & CRM, Brand comms), other clusters markets CRM leads, E-commerce SP&E, ...
Компания: AdidasГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Manager CRM EMC
... managing MENA, CIS CRM calendar for all digital marketing ... , Digital Activation, Consumer Engagement & CRM, Membership, Hype Operations, Marketing.Regional teams: EM HUB (Membership & CRM, Brand comms), other clusters markets CRM leads, E-commerce SP&E, ...
Компания: adidasГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Middle MS Dynamics Consultant
... in Dynamics 365 CRM (CE) implementation, configuration, and customization using at least a couple of functionalities from Sales, Customer Service and Field Service, Marketing, and Customer Insights – both Cloud and On-premise 2+ years in MS PowerApps ...
... . The successful candidate together with Architect, Product Owner and other senior developers will be responsible for designing, developing, and implementing solutions within the Microsoft Dynamics 365 Customer Engagement (D365 CE) and PowerApps platforms ...
Компания: CustomertimesГород:LATAM, Remote
Зарплата: Размещено:
customertimes.com
MS Dynamics 365 CRM Консультант/Бизнес-аналитик – US Client
... welcome to our team involved Dynamics 365 Customer Engagement Consultant for working with American clients. Requirements:3+ years of experience with integration, implementation, and training of Dynamics CRM, Dynamics 365 solutions;2+ years of Business ...
Компания: Skyline Consultants LLCГород:remote
Зарплата: Размещено:
reworker.net
Backend Developer (.NET)+ Dynamics 365 (UK)
... an experienced Backend Developer (.NET)+ Dynamics 365 to work on a project for one of our UK customers.The customer is a UK-based FTSE- ...
Компания: AndersenГород:Ukraine
Зарплата: Размещено:
people.andersenlab.com
Customer Experience Consultant – Lithuanian & English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Care Specialist
... to improve the overall customer experience and engagement strategy. Requirements: Fluent English speaker ... to detail.Confident using CRM tools, chat platforms, and social media channels for customer engagement.Comfortable with proactive outreach and ...
Компания: ScaleJetГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
CRM Lead (iGaming)
... find innovative solutions to enhance customer engagement and retentionAdaptable: You quickly respond ... trends and competitors to refine CRM strategies and productsEnglish: B2+Ukrainian: ...
Компания: RISKГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Support Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Technical Sales Specialist (m/f/d) with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English
... and services, maintaining a stellar customer satisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Crm-manager
... Manager Business Analyst CRM ManagerПрактичний досвід впровадження SaaS CRM ERP систем (Zoho, Salesforce, HubSpot, Microsoft Dynamics)Знання принципів управління проєктами (Agile ... процеси, покращувати customer experience. Давай разом завойовувати довіру ...
Компания: Нова поштаГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Microsoft Power Platform Specialist
... certifications in Power Platform or Dynamics 365 are highly desirableExcellent communication and stakeholder management skillsPreferred AttributesFast learner with a proactive mindsetStrong attention to detail and a customer-centric approachAbility to work ...
Компания: London Bridge HospitalГород:, Odesa,
Зарплата: Размещено:
ua.talent.com
Head of Customer Service | Uklon UA
... indicators (KPIs), including overall customer sentiment and customer satisfaction metrics responsible for budget ... in developing and implementing customer service projects in the digital ... development of a CX (Customer Experience) strategy approval of key ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Senior MS PowerApps Developer
... 365 CRM Experience developing Power Apps, including Canvas Apps & Model-driven Apps Understanding of D365 offline mode features Experience with importing and exporting data from to MS Dynamics ... 1h ) Customer interview (1h) OfferWe offer: Financial ...
Компания: CustomertimesГород:Ukraine, Remote
Зарплата: Размещено:
customertimes.com
CRM Specialist | Uklon UA
... motivational programmes for customer retention by region and country validating hypotheses of customer interaction through various CRM activities analysing CRM activities through A B testing ... know the current customer lifecycle and making suggestions for ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Спеціаліст CRM
... , фінансова);Попередній досвід роботи з CRM системами;Навички роботи з MS Office на високому рівні;Знання ...
Компания: AstraZenecaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Senior Product UIUX Designer World Class A Player
... peers. Gamification can further increase customer engagement by 47 % and loyalty by ... gamification mechanics to drive engagement and retention, backed by research demonstrating improvements in customer engagement and loyalty.Reduced design iteration ...
Компания: Shae GroupГород:, ,
Зарплата: Размещено:
ua.talent.com
Consultant - GBV Ukraine
... Project GBV Men and Boys Engagement for GBV Prevention Specialist Department ... the Ukrainian context, including the engagement of veterans’ organizations and other ... in developing a contextualized male engagement strategy and building capacity of ...
Компания: International Medical CorpsГород:, ,
Зарплата: Размещено:
ua.talent.com
Аналітик (CRM)
... суміжних дисциплін; Досвід роботи аналітиком CRM SFE у фармацевтичній галузі бажаний; Знання принципів CRM та SFE, розуміння ринку фармацевтики; ... -платформи) та досвід роботи з CRM Quadrasoft; Здатність аналізувати великі обсяги ...
Компания: ДарницяГород:Київ
Зарплата: Размещено:
www.darnitsa.ua
Customer Success & Operations Coordinator - Europe
... experience in high-volume customer service or call center environment ( ... Sheets)Comfortable learning new CRM and project management software quicklyExperience with phone systems, call logging, and customer database managementAbility to navigate municipal ...
Компания: ScalesourceГород:, ,
Зарплата: Размещено:
ua.talent.com
Mid Market Customer Growth Executive
... about?As an Mid-Market Customer Growth Executive at Infobip, you ... improvementFamiliarity with relevant internal tools (CRM, traffic monitoring platforms)Up-to-date knowledge of industry trends, competition, and customer expectations&xa;&xa;Why youll ...
Компания: InfobipГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Group Controller, Head of Accounting & Systems (Remote, Europe)
... product owner for Microsoft Dynamics 365 Business Central. Your dual mandate ... , and continuous improvement of Dynamics 365 BC, ensuring every finance‑relevant ... -on experience with Microsoft Dynamics 365 Business Central Proven track record ...
Компания: Devoted StudiosГород:, ,
Зарплата: Размещено:
ua.talent.com
O2C Customer Service Specialist (Temporary)
... (O2C) operations. You’ll manage O2C customer service for JTI’s global customers ... , and provide expert support on customer service-related matters. What We’re ... years of relevant experience in customer service, order-to-cash, or ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Support Specialist
... individuals who are passionate about customer support. If youre eager to ... our growing team as a Customer Support Agent, where your strong customer service skills and interest in ... sound decisions to address customer needs. Flexibility: Willingness to learn, ...
Компания: GamdomГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Dynamics 365 Systems and Process Specialist
... and components, as well as customer order placement (Microsoft Dynamics 365).Analyzing current business processes and ... will be additional benefitProficiency in MS Office applications.Previous experience with ...
Компания: SchréderГород:, Ternopil,
Зарплата: Размещено:
ua.talent.com
Remote Office Assistant - Europe
... Virtual Assistant with experience in customer service to serve as the ... , and able to provide exceptional customer service, support sales staff, and ... a plus.Proven experience in customer service or administrative roles.Excellent ...
Компания: ScalesourceГород:, ,
Зарплата: Размещено:
ua.talent.com
RRP DIGITAL RETENTION ASSOCIATE
... churn rate, customer lifetime value (CLTV), and purchase frequency.Familiarity with Customer Relationship Management (CRM) systems to track customer interactions, segment audiences, and ... re-engagement, effective campaign targeting, preparation and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Sales Manager, Mobion BU
... . Management of the sales funnel, customer interaction, satisfaction tracking processes, and report generation using Zoho CRM. Execution of effective lead generation ... of loyalty programs to improve customer satisfaction. Requirements At least three ...
Компания: DevartГород:Remote, Slovakia, Ukraine
Зарплата: Размещено:
www.devart.com
Zoho Expert & Automation Specialist (Commercial Real Estate/Lending)
... with data-driven decision-making.Customer Portals & Engagement-Develop branded portals for borrowers ... One Suite (Zoho Creator, Campaigns, CRM, Analytics, Flow, and more)Benefits📍 ...
Компания: Remote VAГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Support Coordinator
... with a high amount of customer contact, ideally in customer support, sales support or order handling Very good knowledge of MS Office, SAP experience is a ... dedicated professionals, covering sales and customer support, we are proud of ...
Компания: ElopakГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Support Team Lead
... відгуки наших клієнтів. Середній Customer Satisfaction Score за останні пів ... людину, яка має досвід Customer Support та вже є готовим ... тебе є досвід в Customer Support Success від 3 років, ... виконання гарних KPI Customer Support.Мотивацію і навчання команди. ...
Компания: NetpeakГород:Full Remote
Зарплата: Размещено:
career.netpeak.group
Amazon Marketplace Manager
... Instagram to our Amazon listings. Customer Engagement Thoroughly monitor customer reviews and feedback to maintain ...
Компания: Horizon BrandsГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Business Unit Manager (only Ukraine)
... architecture, high-quality client engagement, and timely delivery of software ... company. Hands-on experience delivering CRM ERP implementation, integration, or migration projects (Creatio, Odoo, Salesforce, MS Dynamics, Zoho, 1C, or similar). Experience ...
Компания: LaSoftГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Cyber & Digital Resilience Solutions Architect
... a Cyber & Digital Resilience Solutions Architect to serve as a thought leader and solution architect to support the organization in ... digital resilience environment; (1) Security Architect (SP-ARC-001) – designing security ...
Компания: CRDF GlobalГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
... . Acting as a bridge between Customer Success, SDRs, Sales Executives, and ... work closely with Sales and Customer Success to ensure that every ... -date client records in the CRM, ensuring all communications are properly ...