Head of Payments & Fraud

Описание

Gamdom is home to thousands of betting options for both sports and casino players to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy unique bonuses and earn massive rewards simultaneously. Discover all the rewarding features Gamdom can offer you below.

We are seeking a Head of Payments & Fraud to own and optimize our global payment infrastructure. This individual will ensure that our wallet and cashier deliver a seamless, efficient, and localized payment experience for every market we serve.

You will continuously analyze current payment options, identify new payment providers and methods per region, and collaborate cross-functionally with Product and Engineering to deliver the best possible user experience. The ideal candidate has a deep understanding of the global payments landscape, including cards, e-wallets, crypto, and alternative local methods, and is passionate about optimizing conversion, user trust, and transactional efficiency.

Key Responsibilities

Payments & Infrastructure Strategy

• Embed robust transaction controls, approval frameworks, and risk safeguards across all payment flows.

• Lead relationships with banks, payment service providers, stablecoin issuers, OTC desks, and liquidity partners.

• Optimize on/off-ramping, FX management, and cross-border payment efficiency.

• Ensure redundancy and resilience across all payment corridors.

Treasury & Liquidity Management

• Oversee treasury operations across digital assets and fiat balances, ensuring optimal capital allocation and liquidity positioning.

• Implement strategies to minimize slippage, reduce market exposure, and improve conversion efficiency.

• Monitor asset concentration, counterparty risk, and operational liquidity in real time.

Security, Governance & Compliance

• Establish best-in-class governance across treasury and payments, including multi-party controls and access management.

• Ensure embedded compliance standards across KYC, AML, sanctions screening, and financial reporting.

• Maintain audit-ready processes suitable for institutional counterparties and regulatory oversight.

Fraud Prevention & Risk Management

• Own the end-to-end payments fraud strategy across crypto and fiat rails, including deposit abuse, chargebacks, bonus exploitation, mule accounts, and withdrawal fraud.

• Design and implement a risk-based controls framework covering transaction monitoring, velocity rules, behavioral analytics, and dynamic risk scoring.

• Establish approval tiers and enhanced due diligence processes for high-value or high-risk transactions.

• Oversee chargeback management, dispute handling, and loss mitigation strategies across PSPs and banking partners.

• Partner with Compliance and Data teams to integrate AML, sanctions screening, and fraud detection into a unified risk architecture.

• Build reporting dashboards to track fraud rates, loss ratios, false positives, and operational leakage.

• Continuously optimize fraud controls to balance player experience with risk mitigation and cost efficiency.

Key Qualifications

Required:

• 5+ years’ experience in payments, fintech, or e-commerce (iGaming, crypto, or high-volume online transactions preferred).

• Strong understanding of global and local payment systems (cards, e-wallets, APMs, open banking, crypto, etc.).

• Experience working directly with PSPs, acquirers, and payment gateway integrations.

• Solid grasp of user experience and conversion optimization principles related to payment flows.

• Analytical mindset with the ability to translate data into actionable insights and measurable improvements.

• Excellent collaboration skills and ability to communicate effectively with technical and non-technical stakeholders.

Preferred:

• Experience in the iGaming, crypto, or financial services industry.

• Working knowledge of payment metrics tracking and BI tools (e.g., Tableau).

• Understanding of web and mobile UX patterns for payment flows.

Personality & Working Style

• Data-driven and user-obsessed; thrives on optimizing even the smallest details to improve conversion.

• Globally aware and commercially sharp; understands regulatory and behavioral nuances across markets.

• Confident communicator with a proactive mindset, capable of driving initiatives across departments.

• Adaptable and resourceful in fast-paced, high-stakes environments.
  

Perks at Gamdom

• Fully remote - work from anywhere in the world

• 25 days of paid time off

• Equipment allowance