Junior CRM Manager

Описание

We are seeking a motivated Junior CRM Manager to join our team! In this role, you will be responsible for driving CRM campaigns that engage and retain players through multiple channels, working closely with cross-functional teams to ensure successful execution and optimization.

Responsibilities:

• Plan, execute, and monitor CRM campaigns across email, SMS, push notifications, and in-app messaging
• Utilize gambling-specific CRM platforms to manage player lifecycles and automate retention workflows
• Collaborate with content, product, and design teams to deliver timely and engaging campaigns
• Analyze campaign performance and player data to optimize targeting strategies and customer journeys
• Support A/B testing and segmentation initiatives to enhance campaign effectiveness
• Assist in developing bonus and reward strategies tailored to player behavior
• Ensure all CRM activities comply with regulatory requirements across different jurisdictions

• 1+ year of hands-on CRM experience, preferably in iGaming, betting, or other fast-paced consumer industries
• Familiarity with CRM platforms such as Optimove, Salesforce, FastTrack, or similar
• Strong understanding of communication channels including email, SMS, and push notifications
• Solid knowledge of customer segmentation, retention KPIs, and campaign logic
• Comfortable working with player behavior data and campaign metrics
• Excellent organizational skills with the ability to manage multiple campaigns simultaneously
• Detail-oriented, proactive, and collaborative mindset
• English proficiency (B1-B2)

Nice to have:

• Experience in iGaming industry

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.