Set up, launch, and monitor CRM communication campaigns across multiple channels, including one-time and automated flows via email, SMS, and messengers
Manage campaign workflows from planning to execution, ensuring timely and accurate delivery
Monitor and analyze engagement, deliverability, and conversion metrics, applying insights to optimize future campaigns
Collaborate with content, design, and product teams to ensure consistent messaging and branding across all communications
Conduct A/B testing to improve campaign effectiveness and customer engagement
Maintain accurate records of campaign configurations and results for reporting and optimization purposes
Qualifications
2+ year of CRM experience (gambling/betting);
Strong understanding of engagement and deliverability metrics and proven ability to work with them effectively
Experience in setting up and managing email, SMS, and messenger communication flows (both one-time and automated)
Familiarity with CRM tools and marketing automation platforms
Analytical mindset with the ability to interpret data and generate actionable insights
Detail-oriented, organized, and capable of managing multiple campaigns simultaneously
Proficiency in English for internal communication and content review
Additional Information
Our Benefit Cafeteria is Packed with Goodies:
Children Allowance
Mental Health Support
Sport Activities
Language Courses
Automotive Services
Veterinary Services
Home Office Setup Assistance
Dental Services
Books and Stationery
Training Compensation
And yes, even Massage!
Ready to Take the Leap?
Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.
At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.
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