Ukrainian Speaking Customer Support Specialist in Bulgaria - Relocation Package
Компания: Mercier Consultancy
Город , ,
Зарплата:
Размещено: 2026-03-09 18:48:19
Описание
Mercier Consultancy is looking for a dedicated Ukrainian Speaking Customer Support Specialist to join our dynamic team in Bulgaria, complete with an attractive relocation package! If you have a passion for helping others and a strong desire to provide exceptional customer service, this opportunity is perfect for you.
In this role, you will assist our Ukrainian-speaking customers with their inquiries related to our products and services. You will play a critical role in ensuring that users have a positive experience and receive the support they need.
Responsibilities
Provide outstanding customer support to Ukrainian-speaking clients via phone, email, and chat
Troubleshoot and resolve technical issues in a timely manner
Guide customers through the features and functionalities of our products
Document all customer interactions and solutions in our support system
Work closely with technical teams to escalate and resolve complex issues
Encourage customer engagement and satisfaction through proactive communication
Maintain a professional and friendly demeanor while assisting customers
Requirements
Fluency in Ukrainian and English, both spoken and written
Strong customer service skills with a focus on effective communication
Prior experience in customer support or similar roles is highly desirable
Interest in technology and customer-centric solutions
Ability to think critically and resolve issues effectively
A collaborative team player who can also work independently
Familiarity with customer support platforms is an advantage
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and Hotel )
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