CRM coordinator

Описание

KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively. KPMG firms operate in 143 countries and territories with more than 265,000 partners and employees working in member firms around the world.

KPMG is constantly acquiring new clients among leading Ukrainian and international companies. Our team consists of highly qualified professionals; all of them including new employees participate both in domestic and international engagements, exchange successful experience and best practice with global colleagues.

As the CRM Coordinator you will provide specialized support and daily administration for KPMG in Ukraine. Specific responsibilities include assistance for end users, creating and maintaining system information.

What you will do:

·       Processing and entering contacts in CRM;
·       Tracking and monitoring the history of interaction with clients;
·       Daily monitoring and support of CRM work (regularity, quality of fill, completeness of the information provided);
·       Formation of statistical interim and final project reports;
·       Processing data in Excel (using logic formulas, pivot tables);
·       Training CRM users, writing simple instructions for users;
·       Addressing emerging problems to IT support team.
·       Participation in the preparation and sending email campaigns

 
What is required:

·       University degree, or a final year student able to work full-time
·       English - upper-intermediate
·       Eager to learn!
·       Strong data management skills and ability to multitask
·       Analytical thinking
·       Team player with excellent communication skills
·       Persistent, attentive to details and accurate
·       MS Word, Excel, PowerPoint, Outlook
·       Power BI, HTML knowledge will be a plus.

 
What we offer:

·       Stable job in a friendly international environment
·       Official employment
·       Competitive salary and social package
·       Good working conditions