Project Manager ( with CRM Implementation)

Описание

We are currently looking for an experienced Middle/Senior Project Manager to lead a CRM implementation project based on the Creatio platform.

This position involves close collaboration with both LaSoft specialists and the client’s internal team.

As a Project Manager, you will lead the implementation of a new CRM system from scratch using Creatio (low-code / no-code) technology.    You’ll be responsible for: Coordinating requirements between business stakeholders, technical experts, and the client’s internal Creatio team; Defining and maintaining the project roadmap and delivery plan; Managing the balance between no-code customization and custom development where platform limitations arise; Ensuring transparent communication, timely delivery, and consistent quality throughout the implementation process.

This role requires strong organizational, analytical, and communication skills — you’ll act as a bridge between business needs and technical execution, ensuring that both sides remain aligned toward a scalable and maintainable CRM solution.

Requirements: 3+ years of IT project management experience, ideally in an outsourcing or system integration environment; Solid understanding of project management methodologies (Agile, Scrum, Kanban, Waterfall); Proven experience leading complex system implementation projects (ERP, CRM, or enterprise-grade software); Familiarity with tools such as Jira, Confluence, Figma, etc.; Strong communication, negotiation, and documentation skills; Ability to manage cross-functional teams and work effectively with both technical and business stakeholders; English proficiency at B1+ (strong intermediate) level or higher.

Would Be a Plus: Experience with Creatio, Salesforce, or similar CRM platforms; Background in business analysis or process automation projects; Personal Qualities: Curious, analytical mindset and desire to learn new tools and methodologies; Strong sense of ownership and accountability for project outcomes; Excellent interpersonal skills and ability to build trust within a distributed team; Values transparency, reliability, and proactive communication.

We Offer: Full-time, long-term cooperation with a friendly and professional team; Remote or hybrid work options with flexible hours; Competitive compensation based on your skills and experience; 18 days of paid vacation and 5 paid sick days; Opportunities for career growth and professional development; Free English classes, regular performance reviews, and access to internal knowledge-sharing programs.

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