Customer Service Representative

Описание

About UsWe, FMC Agricultural Solutions, provide innovative crop protection solutions to growers around the world. Thanks to the commitment of our 5,200 employees, we are one of the six largest crop protection manufacturers in the world.For more information, please visit www.FMC.com.For our office in Kiev we are looking for aCustomer Service RepresentativeWhat You'll Do With UsAs a Customer Service Representative, you will play a key role in ensuring smooth and efficient business operations at FMC’s Kyiv office. You will be responsible for overseeing end-to-end customer service processes, including import and export coordination, document management, and logistics support. In addition, you will contribute to internal process optimization and participate in sustainability initiatives that reflect FMC’s commitment to environmental responsibility.Key ResponsibilitiesManage import/export operations, ensuring all customs documents (invoices, certificates, sales agreements) are complete and compliantCoordinate goods registration, warehousing, and inventory activities, including monthly/quarterly reconciliations and annual stocktaking Support the end-to-end sales process, from agreement preparation to after-season rebate coordinationPrepare internal documentation for sample releases and demo trialsParticipate in sustainability initiatives such as Agro Varta, focused on pesticide packaging disposal in cooperation with the European Business AssociationEnsure smooth operation through cross-functional coordination with legal, registration, customs brokers, and logistics teamsYour Qualification & AttributesA high school diploma or equivalent is required; a higher degree is highly regarded Solid experience in customer service operations, particularly within SAP systems Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with SAP, AFO, and FIORIStrong communication skills, along with empathy, problem-solving ability, patience, and adaptabilityExceptional attention to detail and the ability to manage multiple documentation workflowsFluent English, both spoken and writtenAre you ready to make an impact?If you're passionate about making a difference and share our values of diversity, collaboration, and quality, we encourage you to submit your application today. We eagerly await hearing from you!