We are seeking a warm, articulate, and proactive Customer Outreach Specialist. You will connect with past customers and help build our online reputation through authentic reviews and testimonials. Attention to detail, ability to work autonomously, and strong communication skills are essential!
We are looking for someone who enjoys connecting with people over the phone and understands the value of SEO in growing businesses. This role is perfect for someone who genuinely enjoys conversations and has a natural ability to make people feel comfortable and valued.
Key Responsibilities:
Contact past customers via phone to request honest feedback and reviews. All leads will be provided
Build rapport quickly and create positive, memorable interactions
Guide customers through the review process
Maintain detailed records of outreach activities and results
Meet monthly review collection targets
Required Qualifications:
1+ year of phone and customer service experience
Strong communication skills with the ability to handle objections gracefully
Responsibility and high emotional intelligence
To be comfortable talking on the phone all day
To be prepared to work remotely in the USA timezone
Advanced or Fluent English
Reliable internet connection and quiet workspace for calls
What We Offer:
Compensation: $1,000 per month
Remote and full-time job within the US timezone
15 paid days off total after 6 months of working together, which can be used for sickness or vacation
Collaborative and supportive team culture
Selection Process:
30-minute interview with Talent Acquisition
Interview with the CEO
If you know how to guide conversations naturally toward positive outcomes, we'd love to hear from you!
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