From Ukraine to Europe: Nova Post Europe already operates in 16 countries and continues to grow every day.
Our team is united by the desire to move forward, achieve results, and open up new opportunities together.
We are looking for people who want to create more — a large-scale European project born in Ukraine.
We are currently looking for a full-time or part-time Customer Service Specialist (German).
You are our candidate if:
Higher or secondary specialized education in the relevant field of training;At least 1 year of experience in customer service;Proficient user of Microsoft Office (Word, Excel, PowerPoint)Knowledge of German at B2 level or higher;Communicative, polite, attentive to detail, stress-resistant.
What you will be doing:
Maintaining written and verbal communication with customers in German, providing advice on issues and company services;Resolving and supporting customer complaints, providing feedback, involving other departments of the company group to resolve customer issues.Selecting, initiating the issuance of, and monitoring the receipt of gifts as part of the Sorry Program project / Issuing promo codes, initiating the review of claims decisions;Making calls to customers at the request of the company group (collecting information about new products and improving the quality of the company’s work, etc.);Maintaining tasks and recording them in CRM (calls, letters, SMS, appeals).
We offer:
Everything is official — we provide social guarantees: paid sick leave, vacations, and business trips.We provide medical and life insurance for our employees.We provide equipment for comfortable and efficient work.Work where you feel comfortable — hybrid or fully remote.We care about your mental health — you can consult a corporate psychologist.With us, you can develop your skills, participate in new projects, and grow within the company. Our team is united by professionalism, trust, and a common goal.
It all starts with the first step. Send your resume today — it’s time to make a difference together.
Похожие вакансии
Global Service Desk - Service Delivery Manager
... ) years in a management roleProven Customer Service experienceExperience in managing service delivery of the outsourced providersKnowledge ... applications (ERP systemsFluent EnglishProficiency in Customer Service. Ability to built and develop ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Care Specialist
... Care Specialist for a full-time remote position. We are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments. The ideal candidate has experience in email and chat-based customer service and ...
Компания: ScaleJetГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
... as a Customer Support Agent, where your strong customer service skills and interest in the ... Qualifications: Previous customer service experience (iGaming experience is a plus). Tech-savvy, with a passion for customer service and the ability to quickly ...
Компания: GamdomГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
O2C Customer Service Specialist (Temporary)
... Type: Temporary (12months)Reporting Line: Customer Service Team Lead Duty Post: Taguig, Metro Manila (Hybrid)Customer Service Specialist (Temporary) Join JTI GBS Manila as a Customer Service Specialist (Temporary – 12 months) and play ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Technical Sales Specialist (m/f/d) with Polish and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
Job DescriptionAbout the Role The Customer Support Specialist plays a central role in ensuring operational excellence in Sales, and delivering a high-quality client experience. Acting as a bridge between Customer Success, SDRs, Sales Executives, and ...
Компания: PRNEWSГород:, Mykolaiv,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
Job DescriptionAbout the Role The Customer Support Specialist plays a central role in ensuring operational excellence in Sales, and delivering a high-quality client experience. Acting as a bridge between Customer Success, SDRs, Sales Executives, and ...
Компания: PRNEWSГород:, Mykolaiv,
Зарплата: Размещено:
ua.talent.com
Customer Support Specialist
... maintaining the highest standards of service across all touchpoints.In this role, you will work closely with Sales and Customer Success to ensure that every ...
Компания: PRNEWSГород:, Mykolaiv,
Зарплата: Размещено:
ua.talent.com
Technical Sales Specialist (m/f/d) with Lithuanian and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Customer Experience Consultant – Lithuanian & English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Polish and English
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Support Consultant with Polish and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Polish and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Solutions Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Support Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria
... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS DigitalГород:, ,
Зарплата: Размещено:
ua.talent.com
Global Supply Chain & Customer Service Specialist
... As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... functional partnersProvide efficient support for Customer Service and Supply Chain processes in ... experience in Supply Chain and Customer Service in a multinational company. At ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Logistics & Customer Service Specialist (Danville, VA)
... dedicated and ambitious Logistics and Customer Service Specialist to support our expanding production ... the RoleAs a Logistics and Customer Service Specialist, you will work closely with ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Head of Customer Service | Uklon UA
... trends and industry changes oversee customer service teams, 1st line support; quality control; customer researchers dedicated to improving user ... experience in developing and implementing customer service projects in the digital sector. ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Talent Management & Learning Development Specialist
... Talent Management and Learning Development Specialist in the area of People & Culture - Service Delivery, you will:1.) Ensure ... ).Excellent knowledge of Excel.Strong Customer Service Mentality.Understanding cross-cultural sensitivity. ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Remote Office Assistant - Europe
... Virtual Assistant with experience in customer service to serve as the right- ... , and able to provide exceptional customer service, support sales staff, and assist ... a plus.Proven experience in customer service or administrative roles.Excellent communication ...
Компания: ScalesourceГород:, ,
Зарплата: Размещено:
ua.talent.com
Aftersales Manager
... plan and strategy. Coordinate with Customer Service team to achieve customer satisfaction goals Coordinate the spare ...
Компания: BYD EuropeГород:, ,
Зарплата: Размещено:
ua.talent.com
Employee Life Cycle Specialist
... 2025Role: PermanentDepartment: P&C Service DeliveryEmployee Lifecycle SpecialistThe Employee Life Cycle Specialist ensures the efficient delivery of ... Central is an advantage. Strong Customer Service Mindset. Understanding cross-cultural sensitivity. ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Success & Operations Coordinator - Europe
... business. This multifaceted role combines customer service excellence with critical behind-the- ... of experience in high-volume customer service or call center environment (80+ ...
Компания: ScalesourceГород:, ,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Sambir,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Shevchenkivskyi district,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Suvorovs'kyi district,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Suvorovs'kyi district,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Zaporizhia,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Shevchenkivskyi district,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them. Strong service awareness – customer satisfaction is important to you. ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Sambir,
Зарплата: Размещено:
ua.talent.com
IT Service Dispatcher
... currently seeking an IT Service Dispatcher specialist to join one of our ... to fix them.✅ Strong service awareness – customer satisfaction is important to you.✅ ... in dispatcher, coordinator, or customer service roles.-Familiarity with ticketing systems ...
Компания: TechBiz Global GmbHГород:, Zaporizhia,
Зарплата: Размещено:
ua.talent.com
People & Culture Specialist
... bonuses, vacation, and end-of-service benefits, participating in compensation surveys, ... sessions for new joiners. The Specialist also tracks and documents the ... &C Projects: The P&C Specialist actively collaborates with the People & ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Master Data Specialist (Temporary)
... (6-12 months)Master Data Specialist - TemporaryThe job involves maintaining vendor and customer master data, processing high volumes ... working with important metrics and Service Level Agreements (SLAs).Experience in Shared Service Centers is a plus.Strong ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Data Service & Quality Delivery Manager
... high data quality standards, the Service Delivery Manager works closely with ... quality is properly assessed. The Service Delivery Manager ensures seamless communication ... , and security principles.Knowledge of Customer Data Platforms (CDPs) and CRM ...