Work type: Office/Remote Technical Level: Middle Job Category: Software Development Project: Largest student transportation provider
N-iX is looking for a Middle Java Engineer to join our support team.
About the project:
Our customer is the leading school transportation provider in North America, being the owner of more than a half of all yellow school buses in the United States. Every day, the company completes 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services for 1,100 school districts.
N-iX has built a successful cooperation with the client delivering a range of complex initiatives. As a result, N-iX has been selected as a strategic long-term partner to drive the digital transformation on an enterprise level, fully remodeling the technology landscape for 55,000 employees and millions of people across North America.
Requirements:
3+ years JAVA development experience (SpringBoot, Spring, SpringSecurity)
Strong knowledge of relational database management systems (RDBMS)
Experience in AWS services (S3, CloudWatch, Lambda, ECS, RDS, DMS, SQS/SNS, Glue, VPC, CloudFormation)
Experience with upgrade/maintenance processes in AWS
Hands-on experience with AWS SDK
Proficiency with event-driven systems and Kafka
Expertise in API documentation using Swagger
Experience in leveraging R2DBC for reactive database connectivity
Familiarity with Netty
Upper intermediate+ English level
Experience in technical support (issues troubleshooting)
Excellent communication skills
Strong analytical and problem-solving skills
Would be a plus:
Experience in React (Web)
Experience with React-Native (for mobile development)
Responsibilities:
Own support tickets and troubleshooting within the existing tools, and services
Investigate Technical Issues: reported problems and bugs, identify an issue’s root cause, describe an issue’s symptoms
Quantify an issue’s scope and propose a solution
Working with internal cross-functional teams to solve technical problems
Solving technical problems, demonstrating product value, and communicating clearly and effectively to technical and non-technical audiences
Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
Document support ticket resolution and apply these fixes for customers
We offer*:
Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits
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