Base 44 is seeking a highly motivated and dynamic Technical Support Engineer to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Engineer, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product and will:
Assist users with product-related issues, offering timely and effective solutions
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge
Interact closely with the product to understand its features, functionality, and potential pain points
Proactively communicate technical issues, emerging trends, and potential improvements to the team. Raise concerns and flags as needed
Work closely with the development and product teams to ensure a seamless user experience. Participate in a cohesive team environment
Document and clearly communicate technical issues to developers, including detailed steps for replication
Qualifications
3+ years of experience working in tier 2 technical support/solutions for a SaaS or platform product, owning complex investigations and escalations
Ability to perform analytical troubleshooting - reproduce issues, capture logs/screens, write clear repro steps and expected vs. actual behavior
Understanding of web basics such as HTTP requests/responses, status codes, headers and JSON payloads, with the ability to read the browser console and network tab
Familiar with APIs and comfortable using Postman to send requests, read responses, and follow simple auth patterns (API keys/Bearer tokens)
Familiar with Javascript and React, with the ability to read and understand the basics of event handlers, useEffect hooks, and state management
Intro-level monitoring/logcans, with the ability to read dashboards such as Grafana/Datadog and search logs using keywords
Strong interest and proven experience with vibe coding tools
Additional Information
We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language—no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.
We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.
We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.
The Base44 Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.
... high-quality customer and technical support by continuous improvement of L2 L3 support teams. Your future challenges Crafting a visionary product management culture from the ground ... to focus on the product, think big, and, at the same time, delve deep ...
Компания: DevartГород:Remote, Slovakia, Ukraine
Зарплата: Размещено:
www.devart.com
Education & Youth Technical Lead Ukraine
... at regional and community levels Directly and through the supervision of the Education Technical Coordinator and Youth & Recovery Coordinator, contribute to technical capacity exchange with local CSOs working in the areas of education & youth Support ...
Компания: People in NeedГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Technical Product Support Specialist at Base44
... on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. In your day-to-day, you will:Provide Base44 users with complex technical solutions, including remote access to ...
Компания: WixГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Quality Assurance Manager (m/f/d) for Product Quality - Reduced-Risk Product
... f d) for Product Quality - Reduced-Risk Product Job ID: 102916 Location: Trier ... degree in a technical or scientific field, such as ... approx. 60 nations at the Trier site.Your remuneration: ... involved, and we support a wide range of projects ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Technical Advisor
... information management systems and processes at the required levels.Build and support the development of iMMAP Inc’s national staff technical capacity inGIS and information management.SUPPORT TO PROJECT MANAGEMENT, MONITORING AND ...
Компания: iMMAPГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Client Engagement Assistant
... , host entities, and relevant offices at UNV, while maintaining compliance with established procedures. Provide tailored support to UN Volunteers who do ... bias, confront discrimination Cross-Functional & Technical competencies System Thinking Ability to ...
Компания: PNUD ArgentinaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Head of Support Services (Internal Candidates Only)
... 1. Operational leadership, advisory and technical support As a key leadership role for UEMCO, the Head of Support Services monitors and supervises teams ... right to appoint a candidate at a lower level than the ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Junior PM and Growth Engineer (with Computer Science Background)
... change their lives.At Fabulous, our Growth team packs ... partners as necessary. Support the entire experimentation processes of the Growth and Core Product team. Code, analyze and work ... science, engineering, any technical major, or related work experience. ...
Компания: FabulousГород:, ,
Зарплата: Размещено:
ua.talent.com
Combustibles Manager (m/f/d)
... implementation of quality assurance standards, support New Product Development activities, and apply Quality ... background: University degree in a technical or scientific field, such as ... environment with approx. 60 nations at the Trier site.Your remuneration: ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Training Material Developer
... information management systems and processes at the required levels.Build and support the development of iMMAP Inc’s national staff technical capacity inGIS and information management.SUPPORT TO PROJECT MANAGEMENT, MONITORING AND ...
Компания: iMMAPГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Technical Support Engineer, Devart BU
... the future of data management. Product that needs your engagement The Technical Support Engineer will be supporting dbForge, a ... how to focus on the product, think big, and, at the same time, delve deep ...
Компания: DevartГород:, ,
Зарплата: Размещено:
ua.talent.com
Engineer
... units dispatch, installation, maintenance2.Provide technical support during the planning, installation and ... engineering, or related field.ExperienceEssential: At least two (2) years working ...
Компания: WHOГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Rehabilitation Specialist
... follow-up. 1.2. Ensure technical support to projects in line with the global technical frameworks and standards in rehabilitation: Provide technical guidance to Project Managers, ensuring ... region and time. CONDITIONS: At HI, the conditions offered are ...
Компания: ACODEVГород:, ,
Зарплата: Размещено:
ua.talent.com
Senior Portfolio Manager (Infrastructure)
... projects for our partners at any given time, UNOPS makes ... LTA holders providing specialist technical support to UNOPS. Guided by the ... an infrastructure context at strategic, advisory and implementation level , either at national or international level, in ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Product Architect
... and product, helping decompose complex product goals into clear architectural and system design choices Requirements 8+ years in software engineering with at least 3+ years in an architectural or lead engineer role ... technical teams Ability to think in ...
Компания: ZIZOГород:, Dnipro,
Зарплата: Размещено:
ua.talent.com
MHPSS Specialist (Ukrainian Nationals Only)
... other relevant sectors. Operational scale: Technical support to SCI and partner teams, ... . Experience in capacity building and technical support. Familiarity with MHPSS standards ( IASC ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
(fluent Ukrainian and English) Product Manager (Ukraine)
... :3+ years of experience in product management or product ownership roles;At least an Upper-Intermediate (B2) ... we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ...
Компания: SupportYourAppГород:, ,
Зарплата: Размещено:
ua.talent.com
(fluent Ukrainian and English) Product Manager (Ukraine)
... :3+ years of experience in product management or product ownership roles;At least an Upper-Intermediate (B2) ... we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ...
Компания: SupportYourAppГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
(fluent Ukrainian and English) Product Manager (Ukraine)
... :3+ years of experience in product management or product ownership roles;At least an Upper-Intermediate (B2) ... we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ...
Компания: SupportYourAppГород:, Chernivtsi,
Зарплата: Размещено:
ua.talent.com
(fluent Ukrainian and English) Product Manager (Ukraine)
... :3+ years of experience in product management or product ownership roles;At least an Upper-Intermediate (B2) ... we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ...
Компания: SupportYourAppГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Partnerships and Programme Support Advisor
... of Programme (HoP), Head of Support Services (HoSS), and technical experts at the country and regional level ( ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Project Manager NPSA-10, DS - Kyiv, National Position
... deliverables of the project. Offer technical support to the national project team ... identification of risks in implementation at the national level and communication ... rest of the team members, at least one brief overview publication ...
Компания: PNUD ArgentinaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Long-term MEAL Assignment in Ukraine for 2025-2028
... projects programmes under UTP, including support to risk management. The expert ... stories or analysis, thematic or technical and or periodic reviews, value- ... , on the one hand, engagements at national, regional and local levels ...
Компания: Cowater InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
Software Engineer, iOS Core Product - Europe
... Engineer to help us support the new user base as ... making product decisions, and has experience building great user experiences that delight users.We are a flat organization that allows anyone to become a leader by showing excellent technical skills ...
Компания: SpeechifyГород:, ,
Зарплата: Размещено:
ua.talent.com
Head of Program Operations (National only staff)
... Facilitate coordination within the organization at programs and support levels in connection with all implemented programs at area level. With the support of the program development and quality team, including MEAL and Technical Advisors, contribute to the ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
Software Engineer, iOS Core Product (Europe)
... Engineer to help us support the new user base as ... making product decisions, and has experience building great user experiences that delight users.We are a flat organization that allows anyone to become a leader by showing excellent technical skills ...
Компания: SnaphuntГород:, ,
Зарплата: Размещено:
ua.talent.com
DevOps Engineer
... : jti.com DevOps Engineer Purpose of the position is ... the monitoring and support of the Digital Ecosystem applications infrastructure and other technical components (internally and 3rd party), ... your success story at JTI. Apply nowNext Steps:After ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Lead, Offering Management Technical Marketing and Launch
... across product management, marketing strategy, sales operations, and customer success. Responsibilities: Provide technical and business expertise to support sales teams in ... engineer or similar Proven experience in ... At Kyndryl, we invest heavily in ...
Компания: WomenTech NetworkГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Technical Lead
... this process, with roadmaps to support theories of change. The Technical Lead role requires the ability ... actions. Lead and deliver updates at Board Meetings on behalf of ... UEMCO Mine Action (MA) Team at events and conferences where requested. ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Business Development Manager/GAM LEAD
... efforts in Ukraine; Lead and support donor engagement meetings at Support Offices Head Quarters as well ... development specifics to the BDU, technical advisors and other program support staff regarding proposal writing, learn ...
Компания: World VisionГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
System Security Engineer
... in and support security risk assessments, audits, and compliance activities.Collaborate closely with business owners, product managers, DevOps, IT operations, and ... Security Expert Engineer (we value both strong technical backgrounds and the right attitude, ...
Компания: PlaytechГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Lead, Offering Management Technical Marketing and Launch
... across product management, marketing strategy, sales operations, and customer success.Responsibilities:Provide technical and business expertise to support sales teams in engaging ... at what you do and possess ... engineer or similarProven experience in sales ...
Компания: 3610 Kyndryl Ukraine LLCГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Technical Program Advisor, Cybersecurity
... programming recommendations for CRDF Global support to Government of Ukraine - Provide expert technical knowledge on evolving European Union ... other NGOs - Represent CRDF Global at external events such as roundtables ...
Компания: CRDF GlobalГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Product Owner Support & Project Support
... happy working at JTI.To make a difference ... professional to support strategic initiatives and product development within Global Business Services ... engage relevant support where required Ensure technical specifications following compliance guidance and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Product Marketing B2C
... AI - European SaasWe are hiring at Pragmatike to expand our team ... .Negotiate and manage budgets to support large-scale product marketing initiatives. Skills and Qualifications: ... , or deletion of your data at any time. We are committed ...
Компания: PRAGMATIKEГород:, Donetsk,
Зарплата: Размещено:
ua.talent.com
Child Protection Programme Manager (only for national staff)
... quality benchmarks, and accountability mechanisms. Support Technical Advisors and MEAL to develop ... skills and ability to communicate at all levels Experience working with ... Commitment to protecting vulnerable and at-risk children through child protection ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
Product Manager
... Head of Product.Your impact:Work closely with marketing, design, and technical teams, ensuring a seamless product cycle. Gather team insights and ... success.At OBRIO, we’ve gathered influential experts, ... abroad, housing support, and help for third-country ...
Компания: GenesisГород:Ukraine, Remote
Зарплата: Размещено:
gen-tech.breezy.hr
Facility Engineer
... in the factory. As the Technical Service and Improvement Engineer, you will: EQUIPMENT & UTILITY MAINTENANCEEnsures ... to eliminate them. Maintain, support, and ensure compliance with company ... ? Build your success story at JTI. Apply nowNext Steps:After ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
BCA Customer Technical Lead Engineer (Stress)
... analysis tools throughout the product lifecycle to develop the structural environment, characteristics and performanceCoach a team of stress analysts and provide technical support across all levelsProactively assure that the engineer understands the why ...