Engineering Manager - Customer Support

  • Компания: Boeing
  • Город , Kyiv,
  • Зарплата:
  • Размещено: 2025-08-30 16:10:23

Описание

Engineering Manager - Customer Support

Company:

Boeing Ukraine LLC

Boeing Ukraine is currently looking for Engineering Manager for 737NG/MAX Airframe in Customer Support to join their team in Kyiv, Ukraine.

Primary Responsibilities:

Manages employees performing engineering activities within Customer Support, while ensuring safety, first time quality, and on-time performance.

Oversees development of technical responses to airline customer inquiries on airplane systems operations and including troubleshooting of aircraft systems issues.

Ensures coordination with design and suppliers to drive quality and safety into the technical support provided to customers.

Helps to manage positive shift handovers with Systems Service Engineering in California, USA and all other global partners.

Develops and executes project and process plans, implements policies and procedures and sets operational goals.

Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

Provides oversight and approval of technical approaches, products and processes and provides technical guidance to resolve engineering issues.

Proactively communicates with employees, peers and customers. Keeps others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions.

Manages, develops and motivates employees.

Basic Qualifications (Required Skills/Experience):

Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.

3+ years of experience in support of aerospace products, which should include commercial and/or military airplane.

2+ years of experience leading an engineering team.

Existing rights to work in Ukraine.


Preferred Qualifications (Desired Skills/Experience):

Proven ability to embrace change, lead continuous improvement, and treat safety and quality as top priorities.

Experience in airplane systems operations (example: Avionics, Electrical Power/Lighting, Environmental Controls, Flight Controls, Interiors, Mechanical/Hydraulic, etc.)

Experience in airplane maintenance operations.

Experience leading complex projects.

Experience in developing and maintaining relationships/partnerships with airline customers, suppliers, stakeholders and partners.

Knowledge of industry trends (customers, regulators, competitors, etc.)

Willingness and ability to manage ambiguity and turn it into action.

At Boeing, we care deeply about the wellbeing of every employee. Some of the benefits open to you include:

Market competitive salary and bonuses.

Medical insurance for you and your family (Health plan includes medical, surgical, and dental care, planned and emergency inpatient treatment, ambulance service, and prescription drugs).

Life insurance.

Sport reimbursement.

Well-being support.

Professional skills development via educational assistance program and certification.

Benefit from Employee Recognition Program.

Cooperate and exchange knowledge with the world-class global engineering team.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Похожие вакансии

Engineering Manager (Customer Support)

Engineering Manager (Customer Support)Company:Boeing Ukraine LLCBoeing Ukraine is currently looking for Engineering Manager for 777 787 Airframe projects in Customer Support to join their team in ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Industry Trainee

... manager by helping to organize the ... and maintaining support tools for Ongoing Industrial Activities. Other duties will need to be performed as assigned. Main Responsibilities: • Assist in conducting preliminary studies of engineering projects and ...
Компания: Louis Dreyfus Company Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Senior Portfolio Manager (Infrastructure)

... Manager (Infrastructure) is delegated to be ... specialist technical support to UNOPS. Guided by the HOP, and in conjunction with the infrastructure Project Managers, monitor project teams’ compliance with all aspects of engineering in infrastructure ...
Компания: UNOPS Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Support Specialist

... .We are looking for a Customer Support Specialist to join our team—someone who is tech-savvy, highly organized, and customer-focused. You’ll be the front ... a plus:Prior experience in customer support rolesFamiliarity with helpdesk platforms like ...
Компания: Ekreative Город:, Cherkasy,
Зарплата: Размещено:
ua.talent.com

WASH Officer (Nexus / Recovery), Fixed Term, NO-2, Kharkiv, #131261

... , operational, and partnership support to restore and modernize water, ... change communication, sanitary engineering, civil environmental engineering, water resources management or another ... , asset management, and customer service. Promotion of nature-based ...
Компания: Unicef Город:, ,
Зарплата: Размещено:
ua.talent.com

Engineering Team Lead

... Lead to join the Production Engineering team, which support various Boeing Commercial Airplanes Programs. ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Support Team Lead

... шукаємо людину, яка має досвід Customer Support та вже є готовим менеджером:  ... : В тебе є досвід в Customer Support Success від 3 років, тобто ... з ключових генераторів змін в Customer Support.Самостійного опису й впровадження нових ...
Компания: Netpeak Город:Full Remote
Зарплата: Размещено:
career.netpeak.group

Engineering Manager (Systems Mechanical)

... LLCBoeing Ukraine is looking for Engineering Manager (Systems Mechanical) to join our team in Kyiv, Ukraine.Responsibilities:Active communications with Customer (Boeing Commercial Airplanes Engineering Groups) on forecast and scope ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Head of Customer Service | Uklon UA

... implementation of the updated CX (Customer Experience) strategy approval of the updated customer support department structure approval and implementation ...
Компания: Uklon Город:Україна
Зарплата: Размещено:
uklon.com.ua

Customer Care Specialist

... targets by delivering exceptional, proactive customer assistance. Your expertise will allow you to support peers and assist junior agents, ...
Компания: Grammarly Город:, ,
Зарплата: Размещено:
ua.talent.com

Customer Service Representative.

... for a better customer experience through digital platforms.Provide Cargills customers with direct customer service call support by answering basic market and ... clerical, administrative, technical or customer support issues under minimal supervision, while ...
Компания: Cargill Город:, Zhornys'ka,
Зарплата: Размещено:
ua.talent.com

Customer Success Manager, Mobion BU

... individual, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. Driven by passion, we play ... relationships to ensure customer satisfaction and loyalty. Work with the support and product teams to resolve ...
Компания: Devart Город:, ,
Зарплата: Размещено:
ua.talent.com

Child Protection Programme Manager (only for national staff)

... .  Award Implementation and Management  Support the Awards team for the ... quality benchmarks, and accountability mechanisms.  Support Technical Advisors and MEAL to ... with limited supervision from line manager.  Proficiency in computer use including ...
Компания: Save the Children Город:, ,
Зарплата: Размещено:
ua.talent.com

Senior Engineering Manager (#3995)

... an experienced Senior Engineering Manager to join N-iX’s CTO ... the critical path. Support with scope management and planning activities. Establish and enforce best practices in solution architecture, software engineering, DevOps, and cloud adoption. Ensure ...
Компания: N-iX Город:, ,
Зарплата: Размещено:
ua.talent.com

BCA Customer Technical Lead Engineer (Stress)

... to join Boeing Commercial Airplanes Customer Support Service Engineering team in Kyiv.Position Responsibilities:  ... Qualifications:Experience in coaching and engineering mentoringFamiliar with FAA regulationsAt Boeing, ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Marketing Manager | Ukraine

... support the European PR and Events team when planning activities in Local market in relation with the PR Manager. Foster, grow and nurture relations with digital media and social influencers Be a brand Ambassador and work always with the Customer ...
Компания: BYD Europe Город:, ,
Зарплата: Размещено:
ua.talent.com

Program Development and Quality Director, Ukraine Response

... significantly expanded our presence, providing support to children and families affected ... , child protection, food security, social support, and advocacy to drive lasting ... strategy and program activities that support national and sub-national governments ...
Компания: Save the Children Город:, ,
Зарплата: Размещено:
ua.talent.com

Customer Support Representative (Greek Language)

... iGaming company specializing in multilingual customer care, is now looking for a Customer Support Representative with fluency in written ...
Компания: ART2HIRE Город:, Lviv,
Зарплата: Размещено:
ua.talent.com

Production Engineering Manager

... Center is currently seeking a Manager to join our Production Engineering Team in Kyiv, Ukraine.Responsibilities:Responsible for developing project plans, directs all project phases, and acting as primary customer contact for project activities.Effectively ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Production Engineering Manager (Structures)

... Center is currently seeking a Manager to join our Production Engineering (Systems) Team in Kyiv, Ukraine.Responsibilities:Responsible for developing project plans, directs all project phases, and acting as primary customer contact for project activities ...
Компания: Boeing Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Senior Engineering Manager (Backend Experience)

PandaDoc is seeking a Senior Engineering Manager to join our Application Platform ... . As a part of track engineering leadership, you will be able ... changing business environment;You are customer- and product-focused.Company Overview: ...
Компания: PandaDoc Город:, ,
Зарплата: Размещено:
ua.talent.com

Health Specialist (MHPSS), Temporary Appointment (364 days), NO-3, Kyiv, Ukraine, #129894 (for Ukraine Nationals Only)

... nations. Mental Health and Psychosocial Support (MHPSS) is an institutional priority ... . 3. Provide technical and operational support to support the national MHPSS system Engage ... provide technical guidance and operational support to the Ministry of Health ...
Компания: Unicef Город:, ,
Зарплата: Размещено:
ua.talent.com

Lead Customer Support

... Lead here is not “above” Support but in Support. You’ll regularly jump into the ... + years in B2C games mobile Support; 1–2+ years as a lead manager. People management: goals, reviews, development, hiring. Support platforms (we use Helpshift), Jira ...
Компания: ZeptoLab Город:, ,
Зарплата: Размещено:
ua.talent.com

Industry Trainee

... manager by helping to organize the ... and maintaining support tools for Ongoing Industrial Activities. Other duties will need to be performed as assigned. Main Responsibilities: • Assist in conducting preliminary studies of engineering projects and ...
Компания: Louis Dreyfus Company Город:, Pechers'kyi district,
Зарплата: Размещено:
ua.talent.com

MSSQL Database Administrator(Middle)

... future responsibilities: Network reliability engineering: How to cook networking in ... landscape), rapid SDLC, engineering culture, and microservices which are ... 70% of time for engineering experiments and 30% for support tasks.Your skills and experience: ...
Компания: Raiffeisen Bank Ukraine Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Assistant to Country Coordinator - Ukraine (M/W)

... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... team and Expertise France Shared Support Unit in Ukraine, contribute to ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ...
Компания: Aktor Interactive Group Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Assistant to Country Coordinator - Ukraine (M/W)

... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... team and Expertise France Shared Support Unit in Ukraine, contribute to ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ...
Компания: Expertise France Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Excellence Specialist

... across many disciplines (e.g., engineering, software development, radar technology, etc.). ... of the business. We actively support Continuous Professional Development, and will ... join our team as a Customer Excellence Specialist for the EMEA ...
Компания: ICEYE Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Excellence Specialist

... of experts across many disciplines (, engineering, software development, radar technology, etc.). ... of the business. We actively support Continuous Professional Development, and will ... join our team as a Customer Excellence Specialist for the EMEA ...
Компания: ICEYE Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Head of Customer Lifetime Value

... a crucial part in driving customer retention, increasing customer lifetime value, and implementing smart ... , loyalty mechanics, and shaping customer journeys end-to-end — this ... of experience in CVM, CRM, Customer Experience, or Growth roles (preferably ...
Компания: Київстар Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Head of Product, Devart BU

... or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. Driven by passion, we play ... as Head of Product, Product Manager or Engineering Manager. 5+ years of working experience ...
Компания: Devart Город:Remote, Slovakia, Ukraine
Зарплата: Размещено:
www.devart.com

Amazon Marketplace Manager

... The RoleThe Amazon Marketplace Manager will oversee all aspects of ... strategies to improve customer satisfaction and loyalty on the ... new product development, and customer service teams to ensure alignment and support for Amazon initiatives. Coordinate new ...
Компания: Horizon Brands Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

(Fluent English, Cybersecurity) Technical Support Consultant (Ukraine, remotely)

... we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ... industry leader in premium outsourced customer support and turned global with 8 ...
Компания: SupportYourApp Город:, Lviv,
Зарплата: Размещено:
ua.talent.com

(Fluent English, Cybersecurity) Technical Support Consultant (Ukraine, remotely)

... we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ... industry leader in premium outsourced customer support and turned global with 8 ...
Компания: SupportYourApp Город:, Dnipro,
Зарплата: Размещено:
ua.talent.com

(Fluent English, Cybersecurity) Technical Support Consultant (Ukraine, remotely)

... we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ... industry leader in premium outsourced customer support and turned global with 8 ...
Компания: SupportYourApp Город:, Chernivtsi,
Зарплата: Размещено:
ua.talent.com

(Fluent English, Cybersecurity) Technical Support Consultant (Ukraine, remotely)

... we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech ... industry leader in premium outsourced customer support and turned global with 8 ...
Компания: SupportYourApp Город:, Odesa,
Зарплата: Размещено:
ua.talent.com

Customer Support Specialist (night shift)

Customer Support Specialist (night shift)Ekreative is ... .We are looking for a Customer Support Specialist who will become a ...
Компания: Ekreative Город:, Lviv,
Зарплата: Размещено:
ua.talent.com

Customer Care Agent (English and French)

... required;Previous working experience in customer support is a plus;Microsoft Office ... web tools specially made for customer support;Keep a record of each ... Program with great bonuses;Technical support and equipment.Additional Information​​​​In ...
Компания: Gameloft Город:, Kharkiv,
Зарплата: Размещено:
ua.talent.com

Customer Success Specialist

... opportunities for deeper engagement.Drive customer success through retention, increased usage, and contract renewals.Collaborate closely with the sales team to support pilot clients and identify expansion ...
Компания: Span Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Care Agent (English and Spanish)

... required;Previous working experience in customer support is a plus;Microsoft Office ... web tools specially made for customer support;Keep a record of each ... Program with great bonuses;Technical support and equipment.Additional Information​​​​In ...
Компания: Gameloft Город:, Kharkiv,
Зарплата: Размещено:
ua.talent.com