Sales Operation & Communication Specialist

Описание

Provide fast, reliable sales administration and internal communications support, assist the Director with delegated tasks, manage client document workflows end‑to‑end (printing, scanning, routing, and dispatch), coordinate internal communication on behalf of the Director, and act as MarCom ambassador in Ukraine—ensuring brand‑consistent messaging and timely information flow across the team.

Key Responsibilities

Client document & workflow management

• Print, scan, and format client documents (contracts, proposals, letters, annexes, etc.).
• Route documents within the team for review/approval and coordinate final dispatch to clients via approved channels (email, e‑sign, courier).
• Track status against service‑level timelines; escalate blockers proactively.

Internal communications support for the Director

• Draft, edit, and distribute internal announcements, updates, and leadership messages; ensure clarity, accuracy, and alignment with company tone.
• Organize town halls, leadership Q&As, and staff updates; manage agendas, talking points, and follow‑ups.
• Maintain internal pages/posts (e.g., SharePoint/Teams) and ensure timely information flow across the organization.
• Ensure timely payments for vendors and contractors by coordinating with Finance and tracking invoices.

Event Organization

• Plan and execute events for clients and employees (presentations, networking sessions, corporate gatherings).
• Handle logistics, venue booking, catering, and vendor coordination.

MarCom ambassador (Ukraine)

• Localize and activate global brand & marketing communications assets for the Ukrainian market; ensure brand compliance in all internal/external touchpoints.
• Partner with regional marketing on campaigns, employee engagement communications, and social amplification; coordinate translations when needed.
• Monitor engagement and feedback; surface local stories and successes to regional/global MarCom.

Team coordination & operations

• Maintain request queues, shared mailboxes, and trackers; schedule briefings and checkpoints for sales deliverables.
• Collaborate closely with account leads and operations to keep information current and consistent.
• Uphold confidentiality and data‑protection standards at all times.

Tools & platforms

• Daily use of Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), SharePoint; office devices for printing/scanning; basic collaboration and task‑tracking tools.

Work model details

• Hybrid presence in Kyiv; regular on‑site support for printing/signing and events.
• Core hours aligned with the local business day; flexibility during peak cycles.

• Excellent self‑organization and ability to manage multiple priorities with speed and accuracy.
• Consistent online availability during agreed business hours; strong responsiveness to internal stakeholders.
• High attention to detail and quality in document handling; proven ability to meet tight turnaround times.
• Confidentiality & discretion with sensitive client and employee information.
• Proficiency with Microsoft 365 and office hardware (printing/scanning).
• Strong written and verbal communication skills in English and Ukrainian.

Preferred Experience

• 1–3 years in sales administration, office management, or internal communications.
• Experience coordinating leadership communications and basic content localization.
• Familiarity with e‑signature workflows and courier/vendor coordination.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion