Viber is looking for a skilled Customer Support Specialist, who will also be helping us with the content localisation for the Ukrainian market.
What you can expect from the job:
Answer user reviews in Apple and Google Play stores and Facebook in Ukrainian and Russian languagesAssist users who have technical issues with the app using knowledge base and peersCategorize and analyze reviews topics to reveal and escalate common problems to the development teamLocalize content from English to Ukrainian: posts, chat-botsCollaborate with other teams for maximum efficiency.
Required skills:
2+ years of experience in Customer Support or SMM in Tech or e-commerceUnstoppable desire to help people through meaningful communicationAbility to explain technical concepts in a simple and clear wayExcellent writing skills (Ukrainian and Russian)Good EnglishAttention to the details and time management skillsAbility to determine the complex nature of the problem.
What we can offer:
Work in a truly international environmentFriendly peers who are always here to helpFully remote workPart-time flexible schedule (approx. 20 hours per week and potentially more in the future)Contract work.
віддалена
... шукаємо людину, яка має досвід Customer Support та вже є готовим менеджером: ... : В тебе є досвід в Customer Support Success від 3 років, тобто ... з ключових генераторів змін в Customer Support.Самостійного опису й впровадження нових ...
Компания: NetpeakГород:Full Remote
Зарплата: Размещено:
career.netpeak.group
Head of Customer Service | Uklon UA
... implementation of the updated CX (Customer Experience) strategy approval of the updated customer support department structure approval and implementation ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
O2C Customer Service Specialist (Temporary)
... : Taguig, Metro Manila (Hybrid)Customer Service Specialist (Temporary) Join JTI GBS Manila as a Customer Service Specialist (Temporary – 12 months) and play ... stakeholders, and provide expert support on customer service-related matters. What We’re ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Global Service Desk - Service Delivery Manager
... to built and develop IT support services that meet business demand, drive customer satisfaction, leverage best-practices in the industryExcellent knowledge of the entire support process and services provided by ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Master Data Specialist (Temporary)
... (6-12 months)Master Data Specialist - TemporaryThe job involves maintaining vendor and customer master data, processing high volumes ... the CPM.Assist and provide support to other GBS groups within ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Logistics & Customer Service Specialist (Danville, VA)
... dedicated and ambitious Logistics and Customer Service Specialist to support our expanding production goals for ... the RoleAs a Logistics and Customer Service Specialist, you will work closely with ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Global Supply Chain & Customer Service Specialist
... . As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... and other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... . If you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
People & Culture Specialist
... &C Projects: The P&C Specialist actively collaborates with the People & Culture team to support the rollout of both operational ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
STRATEGIC INSIGHTS SPECIALIST
... more: jti.com Strategic Insights Specialist PositionIn this role, you will ... to modelling and forecasting processes, support functions with market data and ... .• Market modelling, analytics and data support – includes ad-hoc and regular ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Employee Life Cycle Specialist
... changes.As an Employee Lifecycle Specialist, you will be responsible for: Employee Lifecycle Support:Provide services in alignment with ... Central is an advantage. Strong Customer Service Mindset. Understanding cross-cultural ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Accounting and Reporting Specialist (Temporary)
... Reporting - CPMAccounting and Reporting Specialist (Temporary)The Accounting & Reporting team support a cluster of JTI entities ... the Accounting and Reporting Specialist in the area of Accounting ... , assists and provides support to other GBS groups within ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Talent Management & Learning Development Specialist
... Management and Learning Development Specialist in the area of People & ... 3.) MyJTI SupportTalent and Learning Specialist provides advisory support to JTI community on how ... knowledge of Excel.Strong Customer Service Mentality.Understanding cross-cultural ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Finance Support Associate (Fixed Term Contract)
... THIS POSITION IS ABOUT - PURPOSEThe Customer Finance Support Staff is responsible to provide support to Customer Finance Team in accomplishing various ... for the purpose of providing support to Customer Finance. WHO ARE WE LOOKING ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Accounting & Reporting Specialist (Fixed Term)
... an Accounting & Reporting Specialist, you will be responsible for: ... preparationProcess Documentation:Support the team manager and expert ... Assist and provide support to other GBS groups within ... manager and expert; Support on activities or training other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Lease Accounting Specialist
... of the role:Lease Accounting Specialist is responsible for ensuring the ... close activities, reconciliations and audit support.Proficient SAP user; knowledge of ... . If you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Entity Accounting & Reporting Specialist
... . At the same time, the Specialist collaborates with other team members ... . If you need any specific support, alternative formats, or have other ... will be processed only to support the recruitment process in which ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Product Owner Support & Project Support
... and experienced professional to support strategic initiatives and product development ... prototyping to go-live support), and the transition of the ... management Stakeholder management and customer experience knowledgeStrong communication, analytical, and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
CRM Specialist | Uklon UA
... need: experience in building a customer lifecycle in b2c companies experience ... getting to know the current customer lifecycle and making suggestions for ... to volunteering activities and regularly support team spirit outside of working ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
FINANCE ASSOCIATE
... Africa.The Finance Associate will support the Finance team in delivering ... ) analysis and reporting, (4) operational support.What you will be doing: ... local tax queries, submission, etc.Support interactions with local bank relationship ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Intercompany Specialist
... global standards.As an Intercompany Specialist in the area of Accounting & Finance, you will:Process and validate intercompany customer and vendor transactions in SAP, ... business partners globally, providing support, training, and participation in cross- ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Procurement Specialist
... Procurement? Were seeking a Procurement Specialist to help shape our future ... . If you need any specific support, alternative formats, or have other ... will be processed only to support the recruitment process in which ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Consumer Experience Specialist
... : We’re looking for Consumer Experience Specialist to help establish our Consumer ... benefit and other tools to support employees who become parentsIndividual support to employees in specific life ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Accounting & Reporting Specialist - Mandarin
... box for the A&R Specialist - Mandarin role. Target start dates ... , accounting tax, and business processes; support and analyze process improvements; coordinate ... tasks from the team manager; support other GBS groups; participate in ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
NICE CX-One Engineer - Remote
... -up innovation. Today, we support digital transformation for some of ... is going through a Customer Experience transformation and Miratech is ... of features and functions to support business needs. The client’s customer-focused contact center solutions are ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
MS Dynamics 365 Customer Engagement (CRM) Architect
... couple of functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On- ... a corporate rate) Certification coverage & support for participation in specialized events ( ...
Компания: CustomertimesГород:Ukraine, Remote
Зарплата: Размещено:
customertimes.com
DevOps Engineer
... observability Ensure the monitoring and support of the Digital Ecosystem applications ... applications.Improve operations through monitoring, support and diagnostic tools and scriptsEnhance ... If you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Demand Planning Senior Specialist
... the roleThe Demand Planning Senior Specialist is responsible for leading and ... SAP and related systems.Verify customer sales orders and ensure proper forecast loading management.Support monthly operational planning cycles and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
LEGAL TECHNOLOGY SPECIALIST
... is responsible for providing support to users of legal technology ... :Provide guidance and support to JTI entities in terms ... urgency or complexity, support local legal teams with all ... you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
O2C Credit and Collections Specialist (Temporary)
... and Collections Specialist (Temporary) Join JTI GBS Manila as a Credit and Collections Specialist (Temporary – 12 months) and play ... service delivery.Support end-to-end collections operations: ... across all customer codes and sales channels, including ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
O2C Credit and Collections Specialist (Temporary)
... and Collections Specialist (Temporary) Join JTI GBS Manila as a Credit and Collections Specialist (Temporary – 12 months) and play ... service delivery.Support end-to-end collections operations: ... across all customer codes and sales channels, including ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
NPD SPECIALIST
... & Sales (M&S) NPD Specialist, S he will be responsible ... related questions and provide support to the markets assigned; deliver ... you need any specific support, alternative formats, or have other ... be processed only to support the recruitment process in which ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
International Traffic Specialist, CDMX
... - Responsibilities:Communicate shipment requirements to Customer Service - GVA, revision of all documents received from Customer Service - GVA. Coordinate and assure ... an organized and catalogue system. Support a continuous improvement work environment. ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Facilities Maintenance Specialist 1
... responsibility to provide support for mechanical or electrical issues, ... mechanical or electrical support to the leaf RMC production ... optimum mechanical efficiency to support the achievement of meeting customer targets.Ensure stable electrical, steam, ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
NICE CX-ONE TechOps Engineer
... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:Identify potential problems ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
NICE CX-ONE TechOps Engineer
... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:Identify potential problems ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
Head of Product, Devart BU
... or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. Driven by passion, we play ...
Компания: DevartГород:Remote, Slovakia, Ukraine
Зарплата: Размещено:
www.devart.com
NICE CX-ONE TechOps Engineer
... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:Identify potential problems ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
NICE CX-ONE TechOps Engineer
... start-up innovation. Today, we support digital transformation for some of ... team.CAA TechOps is a support team in OMNI Channel supporting ... ensures a best-in-class customer experience.Responsibilities:Identify potential problems ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
Process Analyst Manager
... . Position: Take full ownership of support requests from the Global Service ... with vendors for advanced technical support when necessaryAnalyze, prioritize, and assess ... in the areas of application support, business process design, and enterprise ...