Senior People Operations Specialist

Описание

Get to know usIdeals is a global B2B SaaS product company recognized as in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:: A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.The roleIdeals is growing fast, with 400+ team members across 30+ countries. We’re looking for a Senior People Operations Specialist to join our team in Kyiv, Ukraine (or nearby).In this role, you’ll be responsible for driving core People Ops processes — from onboarding and office support to benefits, policies, and internal communications — ensuring a seamless and consistent employee experience across all locations. You’ll also help shape and support the operation of a multinational, fast-growing team, making sure our People Ops practices scale effectively with our global footprint. You’ll report to the Director of People Operations and collaborate closely with teams such as Legal, Finance, Talent Acquisition, IT, and a range of external partners.

What you will do

Ensure an exceptional employee experience through consistent and high-quality People Ops service deliveryOwn and drive global onboarding and offboarding processesOversee benefits management and support ongoing improvementsManage HRIS (BambooHR) with a focus on data accuracy and process optimizationCreate and maintain internal policies, including the Ideals Employee HandbookSupport internal communications and employee engagement initiativesContribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global team

What you bring

Advanced English — both written and spoken3+ years in a People Ops / HR Generalist roleSolid understanding of local labor law and international complianceExperience supporting teams across 5+ countriesStrong critical thinking and high personal work standardsClear, people-centered communication with a global mindsetExcellent prioritization and adaptability in fast-changing environmentsNaturally curious, proactive, and solution-orientedConflict resolution or mediation experience

Nice to have

Experience working with Employers of Record (EORs)Familiarity with ticketing systems and SLA/KPI trackingBasic skills in HRIS automation and system implementationExperience in organizing internal events or team gatherings

Our assessment process

Screening call with the Talent Acquisition Specialist (~40 mins)Test task (3 days to complete); Q&A if necessary (30 min); test task presentation (60 min)Competency-based interview with the Talent Acquisition Specialist (60 mins)Hiring Manager Interview (60 mins)What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.For your best work• Remote-first flexibility to shape your ideal workday• Home workplace budget • Resilient home budget for Ukraine-based teammates• Resilient office in Kyiv & co-working expense coverage• Individual IT budget for extra equipment• Top-tier tech and AI-powered toolsFor your growth• Access to Ideals Academy with numerous courses• Investment in external learning and development activities• Guidance in Personal Development Plan creation• Professional literature and subscriptions coverage• Support of your passion as a speaker or writer• Internal talent mobility opportunitiesFor your well-being• Tailored Wellness Package for your physical and mental health• Full coverage of mental health sessions for Ukrainian teammates• Funding for sports competitions• 20 business days of paid time off per year• Unlimited health-related time-offExtra perks• Team-building offline and online events• Budget for meetups with your local team• Generous internal referral programOur cultureCommitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities..Ideals is an equal opportunity employerIdeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.