Customer Service and Logistic Specialist

  • Компания: JTI
  • Город
  • Зарплата:
  • Размещено: 2025-08-01 10:43:25

Описание

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

 


Customer Service and Logistic Specialist


 


Position: Take charge of all import/export and delivery operations for materials, equipment, spare parts, and samples. This dynamic role involves organizing transportation, preparing and managing documentation, navigating customs procedures, ensuring compliance with state authorities, and overseeing the oneERP system.

 

Responsibilities:

 

Efficiently organize transportation and collaborate with customers, vendors, and logistics partners to ensure timely deliveries and optimize load efficiency. Prepare, verify, and manage all delivery and customs documentation through the oneERP system. Liaise with customs and other authorities to support the clearance process until goods are ready for delivery. Monitor deliveries, coordinate with planning, purchasing, and suppliers to ensure smooth transit, and keep all stakeholders informed of delivery status. Manage customs payments in collaboration with the Finance department. Maintain accurate records and system configurations in oneERP, conduct necessary tests for order-to-cash processes, and support factory approval for materials and SKUs.

 


Requirements:

 

Bachelor's degree in Engineering, Technology, Economics or a related technical field.Minimum of 3 years of experience in a technical role within a production or freight environment.Good knowledge of English.Good computer skills, including MS Office; experience with ERP systems is an advantage 

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Похожие вакансии

Customer Service Quality Lead (English + Russian/Ukrainian)

... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLC Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Service Quality Lead (English + Russian/Ukrainian)

... of experience in quality assurance, customer service leadership, or a similar role. ... on the critical role of Customer Service Quality Lead. If you are ... apply. While prior experience in customer service, quality assurance, and training is ...
Компания: U Trust Insurance Agency LLC Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Global Service Desk Tower Manager (Technical)

... in the areas of Service Desk and Customer Service. Experience on working with service management application is a plus. ... where required. Proficiency in customer service. Ability to coach others on customer oriented communication dealing with complex ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Customer Service Specialist (For Pooling)

... : Taguig, PhilippinesGLOBAL SUPPLY CHAIN & CUSTOMER SERVICE SPECIALIST (For Pooling)The Global Supply Chain & Customer Service Specialist is responsible for handling operations ... of Supply Chain and Customer Service in a multinational companyAt least ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Technical Sales Specialist (m/f/d) with Lithuanian and English | Relocation to Sofia, Bulgaria

... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS International Город:, ,
Зарплата: Размещено:
ua.talent.com

Customer Experience Consultant – Lithuanian & English | Relocation to Sofia, Bulgaria

... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS International Город:, ,
Зарплата: Размещено:
ua.talent.com

Head of Customer Experience Management (CEM)

... related field.·International CX or service design certifications are a plus. Experience:·7+ years in customer experience, service strategy, or related roles.·3+ ...
Компания: Київстар Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Global Supply Chain & Customer Service Specialist

... As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... functional partnersProvide efficient support for Customer Service and Supply Chain processes in ... experience in Supply Chain and Customer Service in a multinational company. At ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Solutions Consultant with Lithuanian and English

... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS International Город:, ,
Зарплата: Размещено:
ua.talent.com

Support Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria

... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS International Город:, ,
Зарплата: Размещено:
ua.talent.com

Solutions Consultant with Lithuanian and English | Relocation to Sofia, Bulgaria

... to delivering exceptional customer service. Were seeking professionals with strong ... interpersonal abilities and customer service orientationAbility to follow structured guides ... resources and exceptional customer service - all backed by TELUS, our ...
Компания: TELUS International Город:, ,
Зарплата: Размещено:
ua.talent.com

Head of Customer Service | Uklon UA

... trends and industry changes oversee customer service teams, 1st line support; quality control; customer researchers dedicated to improving user ... experience in developing and implementing customer service projects in the digital sector. ...
Компания: Uklon Город:Україна
Зарплата: Размещено:
uklon.com.ua

Nurse Specialist - Concierge Service

... a year clinically nurse-led service with access to all HCA UK sites. The Nurse Specialist roleis a clinical, non-patient ...
Компания: London Bridge Hospital Город:, Odesa,
Зарплата: Размещено:
ua.talent.com

GSC&CS Specialist with French

... : jti.com Global Supply Chain & Customer Service Specialist with FrenchAbout the position: At ... As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... experience in Supply Chain and Customer Service in a multinational company. At ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Customer Service Representative (English and Russian/Ukrainian are required)

... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLC Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Service Representative (English and Russian/Ukrainian are required)

... and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.Position Overview:As a Customer Service Representative, you will play a ... exceptional customer service, we would love to hear ...
Компания: U Trust Insurance Agency LLC Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Contact Care Workstream Specialist (Temporary)

... Workstream SpecialistThe Contact Care Workstream Specialist is responsible for managing Contact Care operations across assigned workstreams within digital operations to ensure exceptional customer and consumer experiences by achieving ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Customer Support Specialist

... .We are looking for a Customer Support Specialist who will become a part ... .Advanced troubleshooting and multitasking skillsCustomer service orientationEffective verbal and written communication ...
Компания: Ekreative Город:, Lviv,
Зарплата: Размещено:
ua.talent.com

Data Service & Quality Delivery Manager

... high data quality standards, the Service Delivery Manager works closely with ... quality is properly assessed. The Service Delivery Manager ensures seamless communication ... , and security principles.Knowledge of Customer Data Platforms (CDPs) and CRM ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Data Service & Quality Delivery Manager

... high data quality standards, the Service Delivery Manager works closely with ... quality is properly assessed. The Service Delivery Manager ensures seamless communication ... , and security principles.Knowledge of Customer Data Platforms (CDPs) and CRM ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Customer Service & VMI Specialist

... more: jti.comReporting to: Customer Service ManagerDuty Post: Head Office - BGC, Taguig City Customer Service & Vendor-Managed Inventory Specialist  What this role is aboutAs ... – able to meet customer and market requirements while optimizing ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

TM & LD Process Specialist

... . 2 years) TM & LD Process Specialist Position Purpose:To ensure efficient ... Learning & Development needs and deliverablesStrong Customer Service MindsetUnderstanding cross-cultural sensitivityExcellent team ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Customer service

... .Now We are looking for customer service.Requirements:– Excellent English speaking, reading & ...
Компания: Shopping Cart Elite Город:remote
Зарплата: Размещено:
reworker.net

Service Engineer (Ukraine)

... , the company serves a global customer base in key sectors such ... CNC controls (Fanuc and Siemens)Service-oriented approach, customer-friendly demeanor, and enjoyment of direct customer interactionFluent Ukrainian and English skills, ...
Компания: HR Energy Recruitment Agency Город:, ,
Зарплата: Размещено:
ua.talent.com

MS Dynamics 365 Customer Engagement (CRM) Architect

... functionalities from: Sales, Customer Service, and Field Service, Marketing and Customer Insights – mostly Cloud, but On- ... of enterprise customer opportunities Experience in assessing feasibility of migrating customer solutions and or integrating with ...
Компания: Customertimes Город:Ukraine, Remote
Зарплата: Размещено:
customertimes.com

Logistics Manager Global Travel Retail

... processing and the customer service and logistics operations for the ... compliance, and establish logistic flows for new customers and destinations.Data and Customer Service Management: Ensures accurate customer data processing, maintains communication with ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

TM & LD Process Specialist

... Service Level Targets.Talent and Learning Specialist is responsible for providing quality and timely end-to-end service addressing employee needs across all ... deliverablesStrong Customer Service MindsetUnderstanding cross-cultural sensitivityExcellent team ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Accounts Receivable Specialist (Temporary)

... Receivable SpecialistThe O2C Accounts Receivable Specialist will manage all Accounts Receivable ( ... related issueDemonstrate commitment to achieve service excellence and be customer focused; and ensure timely communication ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

EMPLOYEE LIFECYCLE SPECIALIST/ SENIOR SPECIALIST

...                              P&C ELC Specialist Senior SpecialistPosition: Ensure the efficient ... in line with agreed Service Level Agreements. As P&C ELC Specialist Senior Specialist • Maintenance of the organizational Management ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

CRM Specialist | Uklon UA

... need: experience in building a customer lifecycle in b2c companies experience ... getting to know the current customer lifecycle and making suggestions for ...
Компания: Uklon Город:Україна
Зарплата: Размещено:
uklon.com.ua

(fluent Ukrainian) Customer Support Consultant, fintech industry (remotely)

... the latest and greatest customer happiness practices Maintain working knowledge ... is a Support-as-a-Service company that provides secure technical, customer support, and CX services for ... leader in premium outsourced customer support and turned global with ...
Компания: SupportYourApp Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Support Team Lead

... відгуки наших клієнтів. Середній Customer Satisfaction Score за останні пів ... людину, яка має досвід Customer Support та вже є готовим ... тебе є досвід в Customer Support Success від 3 років, ... виконання гарних KPI Customer Support.Мотивацію і навчання команди. ...
Компания: Netpeak Город:Full Remote
Зарплата: Размещено:
career.netpeak.group

Online Chatting Specialist for Content Creators

... seeking an elite Online Chatting Specialist to represent high-profile content ... Candidate Profile Proven experience in customer support, sales, or chat moderation, ... If you are a motivated customer support or sales professional with ...
Компания: Orca Communications Город:, Kharkiv,
Зарплата: Размещено:
ua.talent.com

Online Chatting Specialist for Content Creators

... seeking an elite Online Chatting Specialist to represent high-profile content ... Candidate Profile Proven experience in customer support, sales, or chat moderation, ... If you are a motivated customer support or sales professional with ...
Компания: Orca Communications Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Customer Support Specialist

... a dedicated and motivated Customer Support Specialist to join and strengthen our ... customers and ensuring a customer compliance resolution process by collecting ... take on challenges, address customer requirements and solve problemsQualified individuals ...
Компания: HITACHI ENERGY UKRAINE Город:, Kiev,
Зарплата: Размещено:
ua.talent.com

M&S Reporting Specialist

... markets to the Global Business Service (GBS) Center, performing controls and ... stakeholders as defined in the Service Level Targets (SLTs). S he ... Marketing & Sales (M&S) Reporting Specialist you will be responsible for: ...
Компания: JTI Город:
Зарплата: Размещено:
jobs.jti.com

Marketing & Content Specialist

Job DescriptionThe Marketing & Content Specialist plays a pivotal role in ... content with legal updates and customer needs.Own content calendar and ... and use casesUpsell opportunities and service extensionsCollaborate with Customer Success and Product teams to ...
Компания: Jobbatical Город:, Kyiv,
Зарплата: Размещено:
ua.talent.com

Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)

... development of a respite care service for parents or guardians of ... cooperation with the National Social Service and the Coordination Center for ... services (according to the State Service of Ukraine for Children’s Affairs, ...
Компания: Aktor Interactive Group Город:, ,
Зарплата: Размещено:
ua.talent.com

Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)

... development of a respite care service for parents or guardians of ... cooperation with the National Social Service and the Coordination Center for ... services (according to the State Service of Ukraine for Children’s Affairs, ...
Компания: Expertise France Город:, ,
Зарплата: Размещено:
ua.talent.com