Storage Operations Engineer

Описание

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, who make a difference, who have fun, and who love their work.

Our client is a global leader in IT, delivering innovative software‐defined networking, cloud, and security solutions that empower businesses worldwide.

We are the global team, supporting a large-distributed infrastructure with more than 10 Data Centers around the globe. The scale and complexity of the environment generate a constant stream of interesting challenges which are solved by using an evolving set of technologies that require innovation in every aspect.

IF YOU ARE

Having deep understanding of enterprise storage systems (Dell EMC, Infinidat, etc.)Capable of VMware knowledge (ESXi, vCenter, datastore design, VMFS/NFS)Competent in performance troubleshooting (latency, throughput, queue depths)Confident with storage provisioning, zoning, multipathing, snapshots, and replicationSkilled in scripting skills (Python, PowerShell, or Bash) for light automationFamiliar with ITIL processes (Incidents, Changes, Problems)Experienced in a global, multi‐datacenter environment (is not a must)Aware of monitoring and observability tools Grafana, Prometheus, Nagios (would be a plus)Knowledgeable of cloud storage concepts (as an advantage)

AND YOU WANT TO

Maintain a resilient, scalable, and high‐performing SAN & Storage ecosystem that supports huge global productsOperate our on‐premises datacenters with maximum reliability, clean configurations, and consistent best‐practice alignmentEnsure availability by proactively monitoring, analyzing, and resolving storage issues before they impact the businessHave efficiency and operational excellence through targeted automation, reducing manual effort and minimizing operational riskPlan and maintain capacity of full visibility into growth trends, ensuring our infrastructure stays ahead of demandImprove the overall quality of the environment by conducting regular audits and implementing continuous improvementsWork for business success with well-managed lifecycle processes, ensuring hardware, firmware, and configurations remain healthy and up to dateCooperate across teams to deliver stable, secure, and high-performing storage services that enable critical product platforms to thrive

TOGETHER WE WILL

Work with the world-leading companies and people on complex, cutting-edge projects with global reach, focusing on infrastructure, data, and AI security across various cloud and commercial technologiesHave a variety of projects with different types of needs and requirements, partnering with technical teams across the US and EMEA, all while working standard European hoursWork towards giving you a highly independent position with total ownership and accountability, but also have support when neededGet a great deal of learning and development opportunities along our structured career pathDevelop your cybersecurity skills, leadership, communication, and negotiation skillsHave access to strong educational and mentorship programs