Datacenter Operations Engineer

Описание

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, who make a difference, who have fun, and who love their work.

Our client is a global leader in IT, delivering innovative software‐defined networking, cloud, and security solutions that empower businesses worldwide.

We are the global team, supporting a large-distributed infrastructure with more than 10 Data Centers around the globe. The scale and complexity of the environment generate a constant stream of interesting challenges which are solved by using an evolving set of technologies that require innovation in every aspect.

IF YOU ARE

Having at least 3+ years of experience in datacenter operations or enterprise infrastructure supportStrong in Datacenter hardware (Dell, HPE, Cisco UCS, Lenovo, etc.)Familiar with Virtualization platforms (VMware vSphere/ESXi)Capable of SAN/NAS storage platforms (including Infinidat / InfiniBox / InfiniGuard)Skilled in Network fundamentals (TCP/IP, VLANs, routing, switching)Experienced in monitoring tools (Nagios, SolarWinds, Prometheus, vROps, etc.)Confident with Smart Hands ServicesFamiliar with ticketing/ITSM systems (ServiceNow, Remedy, Jira)Able to participate in on‐call rotations and after‐hours maintenance windowsAware of basic scripting knowledge like PowerShell, Bash or Python (is not a must)

AND YOU WANT TO

Have daily operations of datacenter environments including servers, storage, network, and supporting hardwareEnsure high availability across all datacenter systems through proactive monitoring and rapid incident resolutionMaintain compliance with operational standards, capacity thresholds, and SLAsManage SAN/NAS systems, including provisioning, zoning, performance checks, and lifecycle tasksCollaborate with Storage Engineering teams when escalations involve complex fabric, replication, or performance behaviorsOversee physical server infrastructure lifecycle: deployment, upgrades, firmware, and retirementSupport operations of VMware environments (vSphere, ESXi, vCenter), including host maintenance, datastore checks, and VM-related incidentsContribute to capacity planning and resource optimization across clusters and compute platformsMaintain accurate asset inventories, documentation, and infrastructure diagramsPerform scheduled maintenance activities including firmware upgrades, patch cycles, and equipment refreshEnsure datacenter cleanliness, cabling standards, access control, and environmental compliance

TOGETHER WE WILL

Work with the world-leading companies and people on complex, cutting-edge projects with global reach, focusing on infrastructure, data, and AI security across various cloud and commercial technologiesHave a variety of projects with different types of needs and requirements, partnering with technical teams across the US and EMEA, all while working standard European hoursWork towards giving you a highly independent position with total ownership and accountability, but also have support when neededGet a great deal of learning and development opportunities along our structured career pathDevelop your cybersecurity skills, leadership, communication, and negotiation skillsHave access to strong educational and mentorship programs