Technical Communications & Content Specialist

Описание

WE ARE

SoftServe is a global digital solutions company helping organizations innovate with cloud, data, and software engineering. The AWS Cloud Center of Excellence (CoE) is a strategic team that accelerates our AWS partnership, builds cloud capabilities across SoftServe, and helps clients adopt scalable, secure AWS solutions.

The CoE combines deep technical expertise, enablement, and go-to-market support to grow cloud adoption and deliver measurable business outcomes. We’re collaborative, curious, and practical — we enjoy teaching, experimenting, and turning deep technical work into stories that drive adoption and impact

IF YOU ARE

Experienced with 2+ years in internal communications, content creation, or marketing within a technical team or IT organizationA professional who adapts tone to match all stakeholders needsOrganized, and proactive in managing multiple content streams to deadlines while keeping a high bar for quality and brand alignmentSkilled in PowerPoint, Word, and SharePointComfortable in designing simple visuals in Canva, or its equivalentFamiliar with AI content tools and their responsible usage for speeding ideation and draftingEager to learn cloud concepts and IT terminology quickly and translate them to non-technical audiencesAttentive to detail, strong in storytelling, and proactive in driving work to deadlines

AND YOU WANT TO

Promote AWS Cloud CoE initiatives across internal channels: LumApps, corporate emails, internal digests, and newsletters ensuring consistent tone of voice and brand alignmentCreate high-quality text and visual content: articles, blog posts, one-pagers, presentations, email campaigns, case studies, success stories, and event communicationsTailor messaging for technical experts, business stakeholders, sales, and support ad-hoc marketing requestsCollaborate with AWS Cloud CoE technical leads to clarify initiatives and translate complex topics into accessible enablement and marketing materialsWork with SoftServe marketing to schedule posts, coordinate campaigns, and maximize visibility of CoE servicesSupport the launch and maintenance of internal digests and thematic communication campaigns and take part in training, or enablement of content planningReview and edit presentations, one-pagers, reports, CVs and internal documentation for clarity, consistency and impactManage and continuously improve the CoE SharePoint knowledge base — structure, usability and visual appeal

TOGETHER WE WILL

Raise company-wide awareness of AWS Cloud CoE capabilities and strengthen SoftServe’s AWS partnershipDeliver story-led communications that help technical and business audiences adopt cloud practices and toolsProvide you exposure to cloud experts, strategic initiatives, and opportunities for continuous professional developmentEncourage and support your proactive initiatives, experiments, and improvements to internal enablement and visibility