UX Researcher (Product Growth)

Описание

We power people’s progress.At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.Meet the team!We’re looking for a UX Researcher to join Preply’s Product Growth organisation and help shape the experiences that drive trial, activation, commitment, and long-term learning success.In this role, you’ll partner closely with a fellow UXR and a senior UXR who leads strategy across the Product Growth area. Together, you’ll help elevate research maturity, sharpen decision-making, and bring clarity to some of Preply’s most complex product bets.We’re looking for someone who listens deeply, thinks clearly, and stays grounded even when the focus changes mid quarter. You manage your time like a pro, follow through on what you commit to, and collaborate across functions with empathy and crisp communication. Basically: you’re the kind of teammate people trust in the room and want in the next meeting.What You’ll Be DoingCollaborating with the Trial Classroom squad to understand trial behaviour, reduce friction, and sharpen early-stage product value.Supporting the Try & Commit squad to identify the moments and motivations that convert curious learners into committed subscribers.Driving research with the LTV squad, tackling some of Preply’s most challenging retention and habit-formation problems.Working hand-in-hand with UXR peers, contributing to tribe-level planning, shaping quarterly and annual priorities, and aligning research to high-leverage opportunities.Running lean, high-impact research that blends qual, quant, and data-partnered insights.Delivering insights through clear, actionable artefacts and workshops.What You Need To Succeed3+ years of hands-on UX Research experience in a fast-paced growth-oriented environment. You know how to navigate ambiguity and help teams move with confidence.Mixed-methods fluency: you’re comfortable interpreting quantitative data, spotting patterns, generating sharp hypotheses, and designing lean, high-impact studies that balance speed and rigour.A track record of driving action: your research doesn’t just live in decks; it unlocks opportunity areas, and influences product decisions.Exceptional storytelling craft: you turn complex insight into narratives that teams remember, rally around, and actually use.Competitive mindset: you can benchmark edtech and adjacent competitors, bringing external perspective into our product thinking.Collaborative energy: you’ve partnered closely with Product, Design, Data, and Engineering, and you know how to build strong, trust-based relationships.Foundational UX or research education (formal or self-driven): HCI, psychology, design research, applied social sciences, bootcamps, certificates - we care about capability and craft over titles.Clear, confident communication in English (written and spoken). Any additional language is a plus.Why you’ll love it at PreplyOpen, collaborative, dynamic and diverse cultureGenerous monthly allowance for lessons on Preply.comLearning & Development budget, including time off for your self-developmentCompetitive financial package with equity, leave allowance and health insuranceAccess to free mental health support platformsNot in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona HubAccess to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;Opportunity to shape the lives of learners and tutors from over 175 countries through language learning and teachingOur PrinciplesCare to change the world - We are passionate about our work and care deeply about its impact to be life changing.We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.Diversity, Equity, and InclusionPreply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.