Integration Support Specialist

Описание

LoopMe is looking for an Integration Support Specialist to provide excellent technical support across our advertising operations. This role serves as a technical consultant, troubleshooting complex technical issues across LoopMe's programmatic advertising ecosystem, from integration challenges to campaign delivery optimization.As an Integration Support Specialist, you'll be the technical backbone supporting our global teams. You'll investigate and resolve sophisticated technical challenges across integrations, campaign delivery, and platform functionality.

Key Responsibilities:

Technical Troubleshooting & Support:

• Investigate and resolve technical issues with live advertising campaigns, including delivery problems, impression discrepancies, and creative rendering issues
• Troubleshoot complex VAST/VPAID tags, and 3rd party creative configurations
• Work with GDPR compliance requirements, and mobile advertising specifications
• Serve as technical consultant when users encounter issues requiring broader technical expertise
• Submit detailed bug reports and feature requests to Product and Development teams
• Diagnose DSP/SSP integration problems across partners
• Understand and communicate all LoopMe publisher integration methods and identify common integration pitfalls
• Work closely with multinational teams across Ukraine, UK, and US time zones
• Bridge communication between different teams

Required Skills & Experience:

• 1+ years of experience in digital advertising, support, QA or similar role
• Strong technical thinking and debugging methodology
• Understanding of programmatic advertising ecosystem (DSP, SSP, RTB)
• Familiarity with web technologies (HTML, JavaScript, tracking pixels, tags)
• SQL skills for data querying and analysis
• Knowledge of Kibana or similar log analysis tools is a plus

About You:

• Good sense of humor and positive attitude
• Proactive approach to improving processes and finding creative solutions
• Strong team player who thrives in collaborative, fast-paced environment
• Comfortable working under pressure while maintaining focus and accuracy
• Passionate about technology and eager to deepen expertise in ad tech

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and the possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave

About LoopMe:

Do you want to work with patented-AI technology and develop high-performance solutions? If so, we have the perfect job for you at LoopMe!

We are a global team of skilled engineers who develop and maintain real-time bidding platforms for leading advertisers worldwide. Leveraging technologies such as Java, Postgres, Clickhouse, Kafka, you will be instrumental in scaling performance, optimizing cloud infrastructure, and creating innovative features across our product portfolio. 

As the market leader in AI, LoopMe uses agile methodology to deliver product features at a fast pace. Join us and be a part of our mission to push the boundaries of what is possible in the advertising industry!