PandaDoc is hiring an AI Ops Manager to transform our organization's operations through AI utilization. As the AI Ops Manager in Incubation, you will play a critical role in understanding internal needs and pain points across all departments, identifying opportunities for investment, and bringing new, innovative solutions to our teams.
In this role, you will:
Discovery: Work cross-functionally to uncover inefficiencies and opportunities within our current operations. Identify pain points, across departments, where AI can potentially be used to significantly improve our operations.Develop: Design, prototype, develop, deploy technological solutions, resorting to AI tools and low code solutions, independently. Maintain the solutions.Promote: Increase general awareness about AI and its potential; draw strategies to increase the adoption of the developed solutions and change processes when required; work across departments, communicating with stakeholders in order to deploy changes.
About you:
Bachelor's degree in a relevant field such as Computer Science, Engineering, Business, or a related discipline.5+ years in product management, engineering or an equivalent role in B2B SaaS, with hands-on experience with AISystem Thinking: Ability to identify complex problems within our organizational processes and think creatively and strategically to find optimal solutions.AI Expertise: Deep understanding of various AI tools, applications, and trends, including but not limited to natural language processing (NLP), machine learning (ML)Low Code Solutions: Demonstrated proficiency in leveraging no/low code solutions such as Airflow, Google AppSheet, or similar platforms to develop custom applications.Software Development: Ability to draw requirements and develop solutions caring for the (internal) user experience and efficiency. Some proficiency in common programming languages, ability to quickly script, integrate, and deploy solutions independently.Data Proficiency: Strong analytical skills with the ability to analyze large datasets, identify patterns, and uncover actionable insights.Collaboration and Communication: Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.Project Management: Experience in project management, with the ability to manage multiple projects concurrently and drive them to successful completion within established timelines.Continuous Learning and Adaptability: Willingness to continuously learn and adapt to evolving technologies and industry best practices.
Company Overview:
PandaDoc empowers more than 40,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.
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