Quality Auditor with Bulgarian (m/f/d) | On-site in Essen | Relocation to Essen, Germany
Компания: TELUS International
Город , ,
Зарплата:
Размещено: 2025-07-07 20:29:21
Описание
Allgemeine Angaben
Standort
DE - Essen2 - ESD
Land
Deutschland
Jobbeschreibung
The team at TELUS Digital AI is seeking a Bulgarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and guarantee that deliverables align with business and client expectations.
The successful candidate will work onsite in Essen and report to the Quality Manager.
Primary Responsibilities:
A key responsibility of the role is to conduct audits of the quality queues, identify areas of improvement in quality assurance processes and recommend strategies for enhancement.
Support team leaders in providing root cause analysis related to dips in the individual and project scores and report real-time issues that might lead to them
Conduct root cause analysis of performance issues of resources on an on-going basis, then develop and measure improvement programs, providing reports and recommendations to the Quality Manager.
Collaborate with the training team to design, implement and deliver trainings depending on the needs
Raise questions to client point of contacts for further clarification and spread the knowledge to the teams
Communicate with teams to leverage best practice and consistency across all projects.
The role will require a high degree of confidence and experience
General Skills & Expectations:
Fluent Bulgarian and English language skills
Interest in AI concepts and solutions
Analytical skills and an eye for details
Solution-oriented and structured way of working
Demonstrate verbal, written and listening skills, with the ability to provide expertise at all levels of the business and with customers.
Time management and organization skills are essential.
The ideal candidate will have strong research skills, with the ability to read and understand complex guidelines, and to apply those guidelines to user behavior.
Ability to collaborate both internally and externally of the business is essential.
Technical Skills & Expectations
The successful candidate must have strong Microsoft Office skills, especially Excel and PowerPoint and the Google Suite.
Knowledge of tools like checklists, questionnaires, and root cause analysis (RCA).
Prioritizing issues based on their impact on quality and compliance.
Experience with data analysis to support decision-making.
What we offer:
Working in a dynamic and multicultural team with flat hierarchies and an informal culture
Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon arrival plus up to €250 travel reimbursement
€1,500 signing bonus (€750 paid out after the third month, €750 paid out after the sixth month)
Promotion opportunities in our internationally growing company
A great office in the center of Essen
Positive international working environment
Fun floor with Nintendo Switch, table tennis and much more
Employee discounts with numerous partners as well as regular fruit deliveries and free drinks for a healthy lifestyle
Attractive bonus programs for employee referrals
Exciting and varied tasks
We will need these documents:
Cover letter explaining your motivation and expectation for the new role.
Extended curriculum vitae
Join our team and apply now!
If you are looking to develop your career, join our lovely team. Please submit your CV in English including your salary expectations.
We have digitized our recruiting process and are now offering virtual job interviews to all applicants.
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Applicants with special needs will be given preferential consideration if they are equally qualified.
#LI-DNI #IDJob
Zusätzliche Stellenbeschreibung
The team at TELUS Digital AI is seeking a Bulgarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance.
Bulgarian
English
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Ref Number
Req_00162890
Похожие вакансии
Quality Manager with Bulgarian (m/f/d) | On-site in Essen | Relocation to Essen, Germany
... Digital AI is seeking a Bulgarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility ... more than 50 km from Essen: 2 months of accommodation upon ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
Quality Auditor with Bulgarian (m/f/d)
... Digital AI is seeking a Bulgarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility ... more than 50 km from Essen: 2 months of accommodation upon ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
AI Backoffice Support with Bulgarian (m/f/d) | Relocation to Essen, Germany
... on-site in our Essen office.Join us in enhancing the latest speech technology applications by refining our systems in Bulgarian.Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
AI Backoffice Specialist with Bulgarian (m/f/d) | Relocation to Essen, Germany
... on-site in our Essen office.Join us in enhancing the latest speech technology applications by refining our systems in Bulgarian.Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
Fachkraft für Qualitätsmanagement mit Bulgarischkenntnissen (m/w/d) | Relocation to Essen, Germany
... Digital AI is seeking a Bulgarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility ... more than 50 km from Essen: 2 months of accommodation upon ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
KI-Prompt-Spezialist mit Bulgarisch (m/w/d) | Relocation to Essen, Germany
... on-site in our Essen office.Join us in enhancing the latest speech technology applications by refining our systems in Bulgarian.Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
Digital Strategy Manager (m/f/d)
... mission: The Digital Strategy Manager (m f d is part of the Quality Assurance (QA) team and acts ... . 60 nations at the Trier site.Your remuneration: Above-average pay ... company and the location in Germany. We live and promote diversity, ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
AI Prompt Evaluator with Bulgarian | On-site in Essen
... on-site in our Essen office.Join us in enhancing the latest speech technology applications by refining our systems in Bulgarian.Please note that this job opportunity is available only to applicants with a valid work permit for Germany, which ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
Quality Engineer
... send finished goods samples for Quality Assurance Performance (QAP) and global ... develop training materialsEstablish and maintain Quality Standard Operating Procedures in different ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Leaf & Blends Project Coordinator (m/f/d)
... a Leaf & Blends Coordinator (m f d) in temporary employment. Your job ... at the Trier site.· Your remuneration: Above-average pay ... and the location in Germany. We live and promote diversity, ... to a high quality of life, e.g., through ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
AI Backoffice Support with Hebrew (m/f/d) | €5,000 Welcome Bonus | Relocation to Essen
... after the sixth month)Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon ... :Ability to work on-site in our Essen office A valid work permit for Germany or EU citizenship is mandatoryBachelors ...
Компания: TELUS InternationalГород:, ,
Зарплата: Размещено:
ua.talent.com
AI Backoffice Specialist with Hebrew (m/f/d) | €5,000 Welcome Bonus | Relocation to Essen
... after the sixth month)Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon ... :Ability to work on-site in our Essen office A valid work permit for Germany or EU citizenship is mandatoryBachelors ...
Компания: TELUS InternationalГород:, ua,
Зарплата: Размещено:
ua.talent.com
Product Development & Operations - Consumables Manager (m/f/d)
... – Consumables Manager (m f d)Your job mission:In our R&D RRP (Reduced-Risk Products) Product Development department is an open position as Product Development Manager (m f d) based in Trier to ... in Germany. We live and promote diversity, ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
KI-Prompt-Spezialist mit Hebräisch (m/w/d) | 5,000€ Willkommensbonus | Relocation to Essen
... after the sixth month)Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon ... :Ability to work on-site in our Essen office A valid work permit for Germany or EU citizenship is mandatoryBachelors ...
Компания: TELUS InternationalГород:, ua,
Зарплата: Размещено:
ua.talent.com
Senior / Lead Software Quality Assurance (SQA) Engineer IRC268386
... like ASQ CSQE (Certified Software Quality Engineer), ASQ CQA (Certified Quality Auditor), or others are a plus. ...
Компания: GlobalLogicГород:Львівська область, Львів,
Зарплата: Размещено:
jobs.org.ua
Manufacturing Operational Change Lead (m/f/d)
... Manufacturing Operational Change Lead (m f d) Your job mission: As a ... at the Trier site.Your remuneration: Above-average pay ... and the location in Germany. We live and promote diversity, ... to a high quality of life, e.g., through ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
E&I Quality Inspector - TX
... Time – On SiteGENERAL DESCRIPTION:On-Site Quality Control Inspector – E&I Division ... documents and drawings to ensure quality procedure and work practice compliance.Ensure all of the on-site staff are properly certified for ...
AI Prompt Evaluators with Hebrew | €5,000 Welcome Bonus | Relocation to Essen
... after the sixth month)Relocation support for candidates living more than 50 km from Essen: 2 months of accommodation upon ... :Ability to work on-site in our Essen office A valid work permit for Germany or EU citizenship is mandatoryBachelors ...
Компания: TELUS InternationalГород:, ua,
Зарплата: Размещено:
ua.talent.com
Quality Management and Business Process Intern
... world. We currently have R&D centers in Ukraine, India, Poland, ... intern to help improve our quality management and business processes. In ... , including health insurance, and a relocation program. Work From Anywhere Culture: ...
Компания: MiratechГород:
Зарплата: Размещено:
www.smartrecruiters.com
Initiativbewerbung - Schülerpraktikum 2025 Trier
... für Betriebstechnik (m w d),Industriemechaniker Einsatzgebiet Instandhaltung (m w d), Maschinen- und Anlagenführer Fachrichtung Lebensmitteltechnik (m w d),Industriekaufmann (m w d),Chemielaborant (m w d),Ausbildung zum Industriekaufmann (m w d) in ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Global Product Cost Manager (m/f/d)
... comGlobal Product Cost Manager (m f d) Job ID: 99679 Location: Trier ... at the Trier site.Your remuneration: Above-average pay ... and the location in Germany. We live and promote diversity, ... to a high quality of life, e.g., through ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Supplier Quality Manager
... requirements in e.g. R&D by conducting audits, coordinate improvements through CAPA including change control and conduct supplier audits and QA assessment.Manage & coordinate cross-functional quality improvement activities. Manage observed product ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Продавець- консультант (ТРЦ Lavina Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Lavina Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&MГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Victoria Gardens)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ... спровокувати несвідомі упередження. Опис компаніїH&M — це модний бренд, який пропонує ...
Компания: H&MГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Victoria Gardens)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ... спровокувати несвідомі упередження. Опис компаніїH&M — це модний бренд, який пропонує ...
Компания: H&M GroupГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Sky Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Sky Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&MГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець - консультант (Respublika Park)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець - консультант (River mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&MГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець - консультант (River mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (Рів`єра Молл)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Odesa,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Lavina Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Продавець- консультант (ТРЦ Blockbuster Mall)
... , працюючи відповідно до стандартів H&M. Використовуючи свої знання та навички ... нашим співробітникам групи компаній H&M багато переваг з широкими можливостями ...
Компания: H&M GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Quality Engineer
... add a “Quality Engineer” located in Mukachevo, Ukraine.Reporting to the Quality Manager, the Quality Engineerrole involves maintaining quality engineering programs, standards and improvements ... and reporting quality and reliability data.Developing and ...
Компания: 405 Flextronics LLCГород:, Uzhhorod,
Зарплата: Размещено:
ua.talent.com
Quality Engineer-2
... add a “Quality Engineer” located in Mukachevo, Ukraine.Reporting to the Quality Manager, the Quality Engineerrole involves maintaining quality engineering programs, standards and improvements ... and reporting quality and reliability data.Developing and ...
Компания: FlexГород:, Uzhhorod,
Зарплата: Размещено:
ua.talent.com
Quality Engineer-2
... add a “Quality Engineer” located in Mukachevo, Ukraine.Reporting to the Quality Manager, the Quality Engineer role involves maintaining quality engineering programs, standards and improvements ... and reporting quality and reliability data.Developing and ...
Компания: FlexГород:Закарпатська область, Мукачево,
Зарплата: Размещено:
jobs.org.ua
Prozessingenieur (w/m/d) für die Tabakaufbereitung
... sofort einen Prozessingenieur (m w d) in unbefristeter Anstellung.Ihre Job Mission:Als Prozessingenieur (m w d) optimieren Sie die Produktionsprozesse durch ... . das PRIDE Chapter Germany oder das togetHER Netzwerk für ... .com de europe germany top-arbeitgeber
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Elektroniker für den Bereich Tabakaufbereitung (m/w/d)
... Elektroniker der Fachrichtung Betriebs- Automatisierungstechnik (m w d) in unbefristeter Anstellung Deine Job Mission:Als Elektroniker (m w d) sorgen Sie dafür, dass die ... z.B. das PRIDE Chapter Germany oder das togetHER Netzwerk für ...