Viber is looking for a skilled Customer Support Specialist, who will also be helping us with the content localisation for the Ukrainian market.
What you can expect from the job:
Answer user reviews in Apple and Google Play stores and Facebook in Ukrainian and Russian languagesAssist users who have technical issues with the app using knowledge base and peersCategorize and analyze reviews topics to reveal and escalate common problems to the development teamLocalize content from English to Ukrainian: posts, chat-botsCollaborate with other teams for maximum efficiency.
Required skills:
2+ years of experience in Customer Support or SMM in Tech or e-commerceUnstoppable desire to help people through meaningful communicationAbility to explain technical concepts in a simple and clear wayExcellent writing skills (Ukrainian and Russian)Good EnglishAttention to the details and time management skillsAbility to determine the complex nature of the problem.
What we can offer:
Work in a truly international environmentFriendly peers who are always here to helpFully remote workPart-time flexible schedule (approx. 20 hours per week and potentially more in the future)Contract work.
віддалена
Project Management Support Officer (internal position)
... -specific The Project Management Support Officer will support respective Project Manager in the ... and prepare project budget revisions. Support the Project Manager by monitoring ... Local ICA Contract level: ICA Specialist 8 Contract duratio... Contract type: ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
CP & MHPSS Officer (for nationals only)
... staff) in AO, to conduct support in supervision sessions (Community of ... Planning Contribute to needs assessments, support with data collection and contextual ... using approved tools and benchmarks. Support data collection and reporting in ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
RRP Brand Operations Project Specialist
... in place.The incumbent will support in translating, activating, and adjusting ... . Together with RRP Brand Manager, support on overall strategic planning process ... deliver on agreed KPIs(3) Support cadence meetings and ensures they ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Service Specialist (For Pooling)
... : Taguig, PhilippinesGLOBAL SUPPLY CHAIN & CUSTOMER SERVICE SPECIALIST (For Pooling)The Global Supply Chain & Customer Service Specialist is responsible for handling operations ... provide high quality operational support to the dedicated Markets & Customers ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Support Specialist
Customer Support SpecialistEkreative is a ... are looking for a Customer Support Specialist who will become a part ... of our talented team. Requirements:1+ year of experience in IT customer serviceStrong client-facing ...
Компания: EkreativeГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
Customer Support Team Lead
... шукаємо людину, яка має досвід Customer Support та вже є готовим менеджером: ... : В тебе є досвід в Customer Support Success від 3 років, тобто ... з ключових генераторів змін в Customer Support.Самостійного опису й впровадження нових ...
Компания: NetpeakГород:Full Remote
Зарплата: Размещено:
career.netpeak.group
Customer Service & VMI Specialist
... Learn more: jti.comReporting to: Customer Service ManagerDuty Post: Head Office - BGC, Taguig City Customer Service & Vendor-Managed Inventory Specialist What this role is aboutAs ... If you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Head of Customer Service | Uklon UA
... implementation of the updated CX (Customer Experience) strategy approval of the updated customer support department structure approval and implementation ...
Компания: UklonГород:Україна
Зарплата: Размещено:
uklon.com.ua
Customer Support Specialist
... a dedicated and motivated Customer Support Specialist to join and strengthen our ... customers and ensuring a customer compliance resolution process by collecting ... take on challenges, address customer requirements and solve problemsQualified individuals ...
Компания: HITACHI ENERGY UKRAINEГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Deputy Director of Field Management
... develop & deliver relevant operational support to unlock delivery barriers. Reporting ... of the Program & Awards Support team that support Project Cycle Meetings (PCM), Regional ... and ensure operational support enables these goals.•Demonstrated successful ...
Компания: International Rescue CommitteeГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
Contact Care Workstream Specialist (Temporary)
... .What you will do:Consumer & Customer Care InitiativesUnder direction of Cpntact Care Oversight Manager to support in the development, launch and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Application Engineer - Navigation Systems
... with Sales Operations;Organise and support customer loans both from a technical ... Pre-Sales or Solution Application Support Engineer or equivalent customer-facing role, preferably with experience ...
... PROJECT Provide, ensure and improve Customer Support Office performance and professional development ... + years of experience in software support and development Experience with business- ... among the team to resolve customer requests in accordance with SLAs ...
... PROJECT Provide, ensure and improve Customer Support Office performance and professional development ... + years of experience in software support and development Experience with business- ... among the team to resolve customer requests in accordance with SLAs ...
... PROJECT Provide, ensure and improve Customer Support Office performance and professional development ... + years of experience in software support and development Experience with business- ... among the team to resolve customer requests in accordance with SLAs ...
... PROJECT Provide, ensure and improve Customer Support Office performance and professional development ... + years of experience in software support and development Experience with business- ... among the team to resolve customer requests in accordance with SLAs ...
... PROJECT Provide, ensure and improve Customer Support Office performance and professional development ... + years of experience in software support and development Experience with business- ... among the team to resolve customer requests in accordance with SLAs ...
Компания: EleksГород:, ,
Зарплата: Размещено:
ua.talent.com
Finance Entity Accounting and Reporting Senior Specialist
... Finance Entity Accounting and ReportingSenior Specialist Position:Entity Accounting and Reporting Senior Specialist is responsible for support Finance and FP&A local ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Protection from Violence Officer Ukraine Kherson
... PfV Manager and with technical support from the country level PfV Specialist. The PfV interventions include delivery ... Coordinator, PfV Project Manager, PfV Specialist, support departments, other NRC program teams, ...
Компания: Norwegian Refugee CouncilГород:, ,
Зарплата: Размещено:
ua.talent.com
(fluent Ukrainian) Customer Support Consultant, fintech industry (remotely)
... , or Hardware solutions?Join our Customer Support Consultant team today and thrive ... you will do: Provide exceptional customer support via emails and chats Build ... industry leader in premium outsourced customer support and turned global with 8 ...
Компания: SupportYourAppГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Global Supply Chain & Customer Service Specialist
... . As a Global Supply Chain & Customer Service Specialist, you will play a pivotal ... , and other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... will be processed only to support the recruitment process in which ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)
... reforming the child care and support system to ensure the best ... creation of a system to support children and families, reintegration of ... of continuous professional training and support for social workers. The priority ...
Компания: Aktor Interactive GroupГород:, ,
Зарплата: Размещено:
ua.talent.com
Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)
... reforming the child care and support system to ensure the best ... creation of a system to support children and families, reintegration of ... of continuous professional training and support for social workers. The priority ...
Компания: Expertise FranceГород:, ,
Зарплата: Размещено:
ua.talent.com
Digital Transformation Strategy and Partnerships Specialist, NPSA-11, DS - Kyiv, Nationals Only
... ), and aims to continue to support the ongoing digitalisation process in ... . Digital Transformation Strategy and Partnerships Specialist is responsible for developing analytical ...
Компания: PNUD ArgentinaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
GSC&CS Specialist with French
... .com Global Supply Chain & Customer Service Specialist with FrenchAbout the position: At ... other functional partnersProvide efficient support for Customer Service and Supply Chain processes ... you need any specific support, alternative formats, or have other ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Financial Analyst (Customer Profitability)
... and analysis by channel and customer, providing insights to support data-driven decision-making.Reviews customer financial performance and provides detailed customer-level reporting and analysis to support Sales team in evaluating key ...
Business Development Manager/GAM LEAD for local/national applicants
... efforts in Ukraine; Lead and support donor engagement meetings at Support Offices Head Quarters as well ... needed sign off from respective Support Offices is obtained.Ensure best ... advisors and other program support staff regarding proposal writing, learn ...
Компания: World VisionГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Business Development Manager/GAM LEAD
... efforts in Ukraine; Lead and support donor engagement meetings at Support Offices Head Quarters as well ... needed sign off from respective Support Offices is obtained.Ensure best ... advisors and other program support staff regarding proposal writing, learn ...
Компания: World VisionГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Project Management Office (PMO) - Senior Officer
... the Programme Management Office (PRMO) - Specialist. The position can be based ... mitigating measures to the PRMO Specialist. Monitor timely submission of client reports, exception reports and internal reports Support in tracking projects progress by ...
Компания: UNOPSГород:, Kharkiv,
Зарплата: Размещено:
ua.talent.com
Project Management Office (PMO) - Associate
... the poorest countries worldwide. UNOPS support to partners spans the humanitarian- ... the Programme Management Office (PRMO) - Specialist. The position can be based ... team and Management as appropriate. Support the timely identification of potential ...
Компания: UNOPSГород:, Kharkiv,
Зарплата: Размещено:
ua.talent.com
Global Service Desk Tower Manager (Technical)
... business, and ability to prioritize support of these where required. Proficiency in customer service. Ability to coach others on customer oriented communication dealing with complex ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Protection Officer
... -do’ attitude and willingness to support wherever needed. Strong commitment and ... child protection and mental health support interventions. The person will be ... closely with local organisations to support their ability to impact the ...
Компания: Street ChildГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
WASH/Shelter-NFI Assistant (for nationals only)
... will be responsible for providing support and participation in assessments, design ... ensure timely delivery of programs. Support the development of BOQs and ... related activities. People Coordination and Support Support the development of WASH Shelter ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
Support Engineer (with french language)
... talented Technical Support Engineer who can:Respond to customer inquiries promptly and professionally via ... .Experience in customer communication, ensuring you understand their needs and can provide exceptional support.Familiarity with CRM systems, Jira, ...
Компания: Ajax SystemsГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Rehabilitation Specialist
... and February 2016, with the support of UNICEF, HI provided Explosive ... of Programme, the Field Technical Specialist contributes to the implementation of ... 8 weeks + possible transport package support; Position: Unaccompanied; Housing: Collective taken ...
Компания: ACODEVГород:, ,
Зарплата: Размещено:
ua.talent.com
Channel Planning Specialist (Fixed term)
... is filled. Channel Planning Specialist (Fixed Term) The incumbent acts ... Regularly update Territory Boundaries and customer tagging in collaboration with field M&S leadersPeople Management:Recruit, motivate, and support the professional growth of direct ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Accounts Receivable Specialist (Temporary)
... SpecialistThe O2C Accounts Receivable Specialist will manage all Accounts Receivable ( ... service excellence and be customer focused; and ensure timely communication and resolution of queries issuesProvide good support to Entities by developing knowledge ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
People & Culture Specialist
... until filled People & Culture Specialist This role is responsible to support the P&C Business Partner ... provide day-to-day support to employees within the designated functions. As a People & Culture Specialist, you will:Talent Acquisition and ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
IT Support Specialist
... need for reliable, tech-savvy support. Were looking for a remote IT Support Specialist who will handle onboarding, offboarding, ... explaining your experience with IT support and your general availability. Please ...
Компания: U Trust Insurance Agency LLCГород:, Kyiv,