Provide support and maintain communication with a dedicated group of clients, primarily via Telegram (handling incoming requests and making targeted outbound calls to establish contact);
Inform clients about personal offers, bonuses, and quests;
Add players to relevant bonus campaigns based on their activity levels;
Manually process deposit transfers and provide consultations on all site-related inquiries;
Analyze complaints, gather and process feedback, monitor user activity, and identify solutions to improve the customer experience;
Conduct profile analysis and select personalized promotions tailored to each client.
Qualifications
Language: Ukrainian native, knowledge of English will be a plus;
Good written communication skills;
Empathy, stress tolerance, responsibility, and focus on development and results;
Excellent basic computer skills.
Additional Information
Our Benefit Cafeteria is Packed with Goodies:
Children Allowance
Mental Health Support
Sport Activities
Language Courses
Automotive Services
Veterinary Services
Home Office Setup Assistance
Dental Services
Books and Stationery
Training Compensation
And yes, even Massage!
Ready to Take the Leap?
Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.
At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.
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