Technical Writer ll

Описание

Job Description

About Allvue

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! 

Job Summary

The Technical Writer will create user documentation for various audiences such as end users as well as development and support teams. The scope of documentation will include user guides, how-tos, manuals, release notes and other user materials for software solutions in the Private Equity and Credit market sectors. Also, the Technical Writer will participate in development of corporate writing standards and company style guide as well as coach non-writers on ways to improve their writing skills.

Responsibilities

Write easy-to-follow reference material in plain English. Prepare and maintain user documentation. Analyze and update existing content. Collaborate with technical staff and SMEs to get necessary information. Research, analyze, understand the project. Conduct user testing of project features. Design documentation templates and standards. Ensure uniformity and consistency of the narration style in the created content according to the corporate templates and standards. Keep task backlog up-to-date.
Requirements

2-3 years English language documentation authoring. Proven experience as atechnical writer working in software development Excellent written and spoken English, as well as proficient communication skills. Expert in creating clear, concise language and sentence structure. Template design experience. Experience in Confluence, Microsoft Office, and SharePoint. Strong analytical and problem-solving skills. Ability to research and collate background information from a variety of internal and external sources. Attention to detail. Good time-management skills. Ability to work on several projects in parallel.

Preferred:

Experience in Finance is a big advantage. Knowledge of Markdown and HTML will be a plus. Experience with issue tracking systems will be a plus (JIRA, Azure DevOps, Trello, etc.) Experience with image and video editors. Experience of cross-team collaboration. Writing samples
Education/Certifications

High school diploma or equivalent. 2+ years of related experience are required.
What We Offer

Health Coverage options along with other voluntary benefits  Enterprise Udemy membership with access to thousands of personal and professional development courses 401K with Company match up to 4% or Employee Pension plan Competitive pay and year-end bonus potential  Company sponsored Personal days to give you 2 half days a month to relax and recharge.  Unlimited PTO  Charitable Donation matching, along with Volunteer and Voting PTO  Numerous team building activities to promote collaboration in a fun and fast-paced work environment