General QA Engineer in Engagement Product Team

Опис

Location:

Remote

Your expertise:

3+ years experience in software testingGood knowledge of software development methodology and software lifecycle processesGood knowledge and understanding of software testing methodologies and techniquesExperience in working with test documentation (test plans, test cases, etc.)Experience in testing Web applications in various browsersTheoretical knowledge and understanding of APIPractical experience in automation testingKnowledge of SQL scripting and database structureAbility to work in different OS (Windows, Linux, macOS)Experienced with Agile and Scrum working methodologiesStrong communication skillsEnglish (written) - upper-intermediate level or higher

Will definitely be a plus:

Experience with GitExperience testing microservice web applicationsExperience in API testingExperience with SQLExperience working with application logs and investigating incidents in the systemExperience in building system metrics and alerts

What’s in it for you?

Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customersOpportunity to make a difference for online privacy, freedom of speech, and net neutralityDecent market rate compensation depending on experience and skillsDeveloped corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency“You build it, you own it” mentality in most contextsSupport of personal and professional development

○ coverage of costs of external trainings, conferences, professional literature

○ support of experienced colleagues

○ in-house events and trainings

○ regular knowledge sharing in teams

○ English classes and speaking clubs

Life-balance support

○ truly flexible schedule, no time-tracking at all

○ 25 working days of vacation

○ 5 days of paid sick leave per month (if necessary) without providing a medical certificate

○ generous maternity leave program

Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

Creating and maintaining test documentationPerforming manual testingClose cooperation with all team members (including QA's, Developers and Product Owner)Planning of the different types of testing activities, including manual and automated onesProviding estimates and status reportsTaking an active part in requirement and business analysisWilling to improve professional knowledge

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap (www.namecheap.com). Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 13 million customers and 17 million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

The Engagement Platform is intended as a proactive web-based help desk solution offer functionality required by our continually growing Customer Support Team. It allows seamless interaction with all client requests from one interface regardless of the source, whether it is a chat, ticket or social network. It is planned as a scalable system using microservice architectural approach, which means its architecture will allow for continuous growth and enhancements of functional modules and integrations, as well as scaling in terms of the number of users, allowing to maintain thousands of users and their interactions. The platform will provide the functionality of a multichannel multilingual support, knowledge base, staff management, reporting, BI, and analytics, issue tracking, and other tools allowing for efficient customer support.