Key Account Manager

Описание

Would you like to be part of a growing team of top professionals who value learning, collaboration, and long-term client success? You’ve come to the right place.

At Span Group, we have over 850 employees, and this number is continually growing. More than 450 of our colleagues hold one or more professional certifications - and you can be one of them!

Span is a Croatian IT company with a global reach, specializing in designing and managing information systems and providing technical support to clients and enterprises. We are constantly evolving, embracing new technologies and trends, and offering our employees limitless opportunities for professional development.

We are looking for a Key Account Manager to join our team in Kyiv. This role focuses on building and maintaining strong relationships with enterprise clients, driving sales, and ensuring seamless coordination between Span’s local and international teams.

Key responsibilities:

• Promote and sell Span’s services through regular communication with enterprise clients.
• Drive sales related to software development, infrastructure projects, and support agreements.
• Collaborate closely with Span Sales, Software Solutions, and Service Management teams in Croatia to maximize sales efficiency and customer satisfaction.
• Attend client meetings to support proposal development based on stakeholder needs.
• Provide high-quality customer service and prepare commercial offers for assigned accounts.
• Collect and relay client feedback to technical teams to co-develop improved or new solutions.
• Prepare estimates, proposals, and contracts; ensure smooth invoicing and payment processes.
• Coordinate internal resources (e.g., engineers) involved in project delivery.
• Maintain accurate CRM records and manage related administrative tasks.

Additional advantages

• Experience with software development or IT infrastructure projects.
• Familiarity with CRM systems and sales lifecycle management.
• Understanding of enterprise client needs in IT or SaaS environments.

Requirements and qualifications:

• Bachelor’s or Master’s degree in Business, Technology, or a related field.
• Minimum of 3 years of experience in account management, B2B sales, or IT consulting.
• Strong communication and relationship-building skills.
• Ability to manage multiple projects and stakeholders.
• Fluent in Ukrainian and English B2 level.

What we offer: 

• Official employment from day one according to the Labor Code of Ukraine.
• Medical insurance after the probation period.
• Regular performance feedback and a personalized career development plan.
• Corporate English lessons.
• A team of top experts and strong support across the organization.
• A culture that promotes learning, collaboration, and excellence.
• Opportunities to obtain professional certifications.
• Work with both corporate and SMB segments.