ELEKS is looking for a Senior Experience Designer in Croatia, Poland, or Ukraine.
REQUIREMENTS
Over 5 years of experience in UX design
Deep understanding of design thinking methodologies and human-centered design principles
Proficient in Figma, Miro, Sketch, Mural, and various prototyping tools
Skilled in creating journey maps, service blueprints, and interaction models
Knowledgeable in customer experience metrics (NPS, CSAT, CES) and their practical application
Solid grasp of accessibility standards, including WCAG, ADA, and EN 301 549
Experienced in working with design systems and component-based UI frameworks
Basic knowledge of HTML, CSS, and front-end development limitations
Proven track record of contributing to Agile teams and collaborating with cross-functional stakeholders
Strong communication and stakeholder engagement skills
Fluent in German
At least an Upper-Intermediate level of English
RESPONSIBILITIES
Run user research, interviews, and usability tests to spot pain points and find improvement areas
Create customer journeys, service blueprints, and workflows to boost user engagement
Turn insights from user research, market data, and analytics into clear recommendations
Lead product discovery and design phases, including research, workshops, and idea validation
Design user flows, wireframes, and prototypes using research insights and best practices
Use design systems to build high-fidelity UI mockups that follow brand guidelines
Test designs through A/B testing, usability sessions, and ongoing feedback
Make sure designs follow accessibility standards like WCAG to be inclusive
Work closely with different teams to make sure design goals support business needs
Run workshops with stakeholders to brainstorm and co-create better customer experiences
Promote human-centered design and keep the user at the heart of all design decisions
WHAT YOU WILL GET WITH ELEKS
Close cooperation with a customer
Challenging tasks
Competence development
Ability to influence project technologies
Team of professionals
Dynamic environment with low level of bureaucracy
ABOUT
ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.
Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.
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