розробка продуктів компанії, пов’язаних з міжнародною доставкою/отриманням для бізнес/приватних клієнтів;розробка концепції продукту, захист та перевірка;проектна робота по впровадженню продукту;участь у розробці процесів;погодження бізнес та організаційно-правової роботи продукту в компанії;здійснення клієнтського тестування;оцінка задоволеності продуктом (CSI) шляхом побудови Сustomer Journey Map (методологія Service Design);участь у підготовці та впровадження внутрішніх матеріалів (інструкції, правила, тощо);участь у підготовці навчальних матеріалів (в т.ч. участь у формуванні комерційних пропозицій);аналіз комерційних показників продукту;участь у переговорах з клієнтами по підключенню продуктів;участь у формуванні стратегії продуктового просування і продажів продуктів.
Ми очікуємо від тебе:
досвід роботи на ринку логістичних послуг, знання основних гравців ринку, значною перевагою буде досвід роботи з імпортом/експортом товарів, ЗЕД-операціями, МБО;досвід роботи на позиції product manager/product owner/brand manager від 2 років;впевнені навички проектної роботи (запуск нових продуктів);ІТ-навички (опис бізнес-вимог до змін, робота по SCRUM, знання JIRA, тестування роботи інформаційних систем і клієнтських процесів);маркетингові (бізнес орієнтація, володіння інструментами спілкування з Клієнтами: Service design, NPS, CSI, фокус-групи, проведення бізнес-інтерв'ю, вебінарів);досвід в сфері послуг (фінансово-технічні компанії/банки, телекомунікації, онлайн-рітейл, ІТ);наявність портфоліо запущених продуктів/проектів.
Якщо все це про тебе і ти бажаєш стати частиною великої родини Нової пошти — надсилай своє резюме.
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