Operations Manager - EOJ, Ukraine (Internal Application Only)

Описание

Closing date for application: 22 July 2025

Start date: 01 September 2025

Rotation: 8 weeks on / 4 weeks off

Responsible for assisting the PSM / SOM in ensuring the safe, professional execution of security services for the EoJ contract. Line Manager for the daily functioning of the Protection Teams

Requirements

• To direct and manage EoJ operations

• Ownership, oversight, and coordination of daily tasking of PT teams, including drivers' leave, team rosters, ops matrix

• Continuous risk analysis of areas of operation and transit routes
• Development and implementation of mitigation measures and review and Development of Standard Operating Procedures for the operations department
• Development of contingency plans and procedures
• Conduct immediate risk assessment and instigate initial response to security or safety-related incidents involving client personnel or PTs
• Provide advice and assistance to clients in formulating and implementing coordinated joint responses to crisis and emergency scenarios
• To work with the analyst to deliver venue reports, security risk assessments

• Establish and manage routines, systems, and personnel to ensure the effective management of operations
• To ensure appropriate support to clients.
• Support HRMS security standard operating procedures, fleet management, training, operations room procedures and equipment, compliance, HR, assurance, and quality control.
• To ensure understanding of and adherence to Control Risks Operations Standard Operating Procedures
• To monitor and assess the performance of all PTs to ensure common and appropriate standards
• To ensure appropriate behaviour, approach, and discipline are maintained along with adherence to Control Risks’ ethical standards
• To ensure PT team's awareness of and adherence to HSE policies

Knowledge and experience

Essential

• Previous experience in a hostile environment.
• Experience in operational risk management.
• Experience in the security industry.
• Experience in Project Management.
• As part of a flexible team, a willingness to take on tasks outside your core competence.
• Experience working in complex regulatory environments.

Preferred

• Previous experience in HRMS.
• Previous experience in Ukraine.
• Previous commercial security consulting experience.
• Project Management experience.
• Experience in jurisdiction start-up.

Qualifications and specialist skills

Essential

• Previous experience in a hostile environment
• Previous commercial security experience
• SIA qualified – Frontline CP
• Competent and confident in the use of Microsoft Office products
• Knowledge of close protection methodology in hostile environments.
• Fluent in written and spoken English.
• Medical Qualification

Preferred

• Security and Risk Management qualification.
• Operational command at sub-unit level or equivalent in the military.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• Life insurance cover
• Personal Accident insurance
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.