The role of Lead IT Support Technician performs a variety of technical tasks and duties relating to the installation, diagnosis, repair, and maintenance of all technology, computers, and software components and applications. In conjunction, these tasks will be expected to be performed with an important level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration.
Responsibilities
Is the next level escalation of unresolved Tier 1 tickets.Is responsible for training and leadership activities for Tier 1 Technicians.Assess malfunctions of hardware and/or software applications to determine appropriate actions to maintain computer and other technological operations.Coordinate with the IT Help Desk and IT Manager.Support, troubleshoot, and resolve IT-related issues with office staff and remote/field employees.Open, track and resolve tickets using Saulsbury’s ticketing system. Establishing and maintaining priority levels and response times for all Help Desk ticket requests.Other duties as assigned.
REQUIRED QUALIFICATIONS
High School Diploma or equivalent.Valid Driver's LicenseMinimum 5 years of IT experience, Microsoft Windows Networking, Windows 11 ProPossesses a thorough understanding of technology solutions, and the ability to efficiently implement advanced technologies required.Team supervision and leadership skills
PREFERRED QUALIFICATIONS
IT experience in a business/Commercial environment preferred.Microsoft Certifications are not required but preferred.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.Ability to stand for extended periods of time.Ability to walk the property and lay down yards.Ability to carry up to 50 pounds.
Saulsbury is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status.
Похожие вакансии
Deputy Director of Field Management
... members of the SMT.•Lead with commitment, integrity and accountability ... Supply Chain Director, Regional IT Director, and (alongside other SMT members) members of the Program & Awards Support team that support Project Cycle Meetings (PCM), Regional ...
Компания: International Rescue CommitteeГород:, Kiev,
Зарплата: Размещено:
ua.talent.com
IT Application Support Officer
... .php?cat=1&id=+a; } IT Application Support Officer 24.06.2025, Київ ... run the Business systems. Provides IT Service Desk support for users, resolves IT infrastructure software related problems, maintains ...
Компания: FinStaffГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Information Technology DirectorTernopil, Ivano-Frankivsk, Lviv, Kyiv, UkraineManagement Positions.
... , testing readiness, and transition to support Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels Own the development of the IT support model for the new application ...
Компания: EleksГород:, Ivano-Frankivsk,
Зарплата: Размещено:
ua.talent.com
Information Technology DirectorTernopil, Ivano-Frankivsk, Lviv, Kyiv, UkraineManagement Positions.
... , testing readiness, and transition to support Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels Own the development of the IT support model for the new application ...
Компания: EleksГород:, ,
Зарплата: Размещено:
ua.talent.com
Information Technology DirectorTernopil, Ivano-Frankivsk, Lviv, Kyiv, UkraineManagement Positions.
... , testing readiness, and transition to support Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels Own the development of the IT support model for the new application ...
Компания: EleksГород:, Ternopil,
Зарплата: Размещено:
ua.talent.com
Information Technology DirectorTernopil, Ivano-Frankivsk, Lviv, Kyiv, UkraineManagement Positions.
... , testing readiness, and transition to support Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels Own the development of the IT support model for the new application ...
Компания: EleksГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Information Technology DirectorTernopil, Ivano-Frankivsk, Lviv, Kyiv, UkraineManagement Positions.
... , testing readiness, and transition to support Lead internal IT operations across infrastructure, IT operations, and corporate systems to ensure business continuity and high service levels Own the development of the IT support model for the new application ...
Компания: EleksГород:, Lviv,
Зарплата: Размещено:
ua.talent.com
CP & MHPSS Officer (for nationals only)
... Planning Contribute to needs assessments, support with data collection and contextual ... using approved tools and benchmarks. Support data collection and reporting in ... and supporters. Values diversity, sees it as a source of competitive ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
Project Management Support Officer (internal position)
... and prepare project budget revisions. Support the Project Manager by monitoring ... for effective changes. Take the lead in contract management and liaison ... to accomplish a goal. Actions lead to total task accomplishment through ...
Компания: UNOPSГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Global Service Desk Tower Manager (Technical)
... responsible for organizing and delivering IT Support services for JTI users globally ... , and mobility). The GSD Tower Lead oversees service organization and controls ... Service Organization and Delivery - Global IT support service delivery for JTI users ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Business Development Manager/GAM LEAD for local/national applicants
... fundraising efforts in Ukraine; Lead and support donor engagement meetings at Support Offices Head Quarters as well ... off from respective Support Offices is obtained.Ensure best ... managing team. For this, lead with Support Offices on facilitating start-up ...
Компания: World VisionГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Business Development Manager/GAM LEAD
... fundraising efforts in Ukraine; Lead and support donor engagement meetings at Support Offices Head Quarters as well ... off from respective Support Offices is obtained.Ensure best ... managing team. For this, lead with Support Offices on facilitating start-up ...
Компания: World VisionГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
IT Application Support Officer
... run the Business systems. Provides IT Service Desk support for users, resolves IT infrastructure software related problems, maintains ...
Компания: ING Bank UkraineГород:1, ,
Зарплата:
по договоренности
Размещено:
finstaff.com.ua
Sales Systems Planning & Support Manager
... more: jti.comSales Systems Planning & Support ManagerPosition purpose:You will lead the development, operational planning, and ... French is an advantageWHAT’S IN IT FOR YOU? At JTI we ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)
... in the European Union. It envisions reforming the child care and support system to ensure the best ... of child protection, it is advisable to begin developing a unified system of continuous professional training and support for social workers. The priority ...
Компания: Aktor Interactive GroupГород:, ,
Зарплата: Размещено:
ua.talent.com
Expert support to adapt French experience to lifelong training system for social workers in Ukraine (M/W)
... in the European Union. It envisions reforming the child care and support system to ensure the best ... of child protection, it is advisable to begin developing a unified system of continuous professional training and support for social workers. The priority ...
Компания: Expertise FranceГород:, ,
Зарплата: Размещено:
ua.talent.com
Technical Project Manager
... and projects.QC work before it is sent to the team ... for ongoing and new tasks.Lead efforts around HubSpot adjustments, new features, and reporting to support marketing and sales initiatives.Work ...
Компания: SnaphuntГород:, ukraine,
Зарплата: Размещено:
ua.talent.com
Technical Project Manager
... and projects.QC work before it is sent to the team ... for ongoing and new tasks.Lead efforts around HubSpot adjustments, new features, and reporting to support marketing and sales initiatives.Work ...
... be reporting to Deputy Team Lead of the Social Recovery Office. ... every child, everywhere, in everything it does and is mandated to support the realization of the rights ...
Компания: UnicefГород:, ,
Зарплата: Размещено:
ua.talent.com
Support and Operations Manager
... now Learn more: jti.com Support & Operations ManagerPurpose Support and Operations Manager is responsible ... and collaboration with Excellence Lead influences across across functional and ... to review this procedure, it is available upon request.If ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
ICT Coordinator, NPSA-9, DS-Kyiv, Nationals only
... privacy measures. 4. Team Supervision: Lead and supervise the Component 2 team, providing guidance, mentoring, and support to team members. Facilitate a ... degree) of relevant experience in IT-related initiatives working on issues ...
Компания: PNUD ArgentinaГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
RRP Brand Operations Project Specialist
... . Together with RRP Brand Manager, support on overall strategic planning process ... —including RRP, Field Marketing, Sales, IT, Finance, and others—to streamline workflows, enhance partner experiences, and support to drive the overall efficiency ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Customer Support Specialist
Customer Support SpecialistEkreative is a leading full-cycle product development power house. We design, build and grow new and already existing SaaS platforms and mobile apps for world-wide brands, while also crafting and launching our own successful IT ...
Компания: EkreativeГород:, Cherkasy,
Зарплата: Размещено:
ua.talent.com
Technical Lead in Platform Engineering Team (#591)
... , trust, and transparency “You build it, you own it” mentality in most contexts Support of personal and professional development ... deliverables Hands-On Development & Innovation Lead by Example: Write and review ...
Компания: NamecheapГород:, ,
Зарплата: Размещено:
ua.talent.com
Shelter Technical Lead for Ukraine
... relief and early recovery support to war-affected communities. Following ... responsibility of the Shelter Technical Lead is to provide technical support to PIN implementation teams on ... -up action Provide technical support and capacity building to project ...
Компания: People in NeedГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
IT Business Solutions Manager
... selection, design, and delivery of IT solutions to support the Cluster’s growth and transformation ... community is provided with appropriate support and training development in business ...
Компания: JTIГород:
Зарплата: Размещено:
jobs.jti.com
Tech Lead Python Developer with AWS
... rooted in Wales and London, it focuses on underserved customer segments ... loans and simplified mortgage services. It continues to grow rapidly, combining ... experience as a Tech Team Lead. Practical experience with AWS services ...
Компания: AndersenГород:Ukraine
Зарплата: Размещено:
people.andersenlab.com
Enterprise Solutions Architect
... of Oman. It aims to support the housing and construction sectors, ... motivating work environment. It actively supports Omani citizens by offering subsidized financing and reducing waiting list delays.The project is to support the governance, strategic planning, and ...
... for large corporation with sophisticated IT landscape Profound knowledge and practical skills in support, tools, environments and processes Development of support team KPIs for performance and ...
... for large corporation with sophisticated IT landscape Profound knowledge and practical skills in support, tools, environments and processes Development of support team KPIs for performance and ...
... for large corporation with sophisticated IT landscape Profound knowledge and practical skills in support, tools, environments and processes Development of support team KPIs for performance and ...
... for large corporation with sophisticated IT landscape Profound knowledge and practical skills in support, tools, environments and processes Development of support team KPIs for performance and ...
... for large corporation with sophisticated IT landscape Profound knowledge and practical skills in support, tools, environments and processes Development of support team KPIs for performance and ...
Компания: EleksГород:, ,
Зарплата: Размещено:
ua.talent.com
Business Support Executive
... and day to day admin support to wider Marketing departmentTO Coordinate ... of Marketing when necessary and support with technical issues, IT order requests, internal and external ... every day. As a Business Support Executive, you’ll be eligible for: ...
Компания: London Bridge HospitalГород:, Odesa,
Зарплата: Размещено:
ua.talent.com
Protection Officer
... -do’ attitude and willingness to support wherever needed. Strong commitment and ... variety of tasks. In return it is an excellent opportunity to ... mobile teams of implementing partners, • Lead the collection, systematization and analysis ...
Компания: Street ChildГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Risk and Compliance Manager (Only for Ukrainian National)
... . Key responsibilities include: Support the Partnerships Unit in conducting ... risk management gaps identified. Support the Awards Unit in conducting ... of incidents on DATIX. Lead and or coordinate fraud and ... and Ukrainian Ability to lead and work in teams and ...
Компания: Save the ChildrenГород:, ,
Зарплата: Размещено:
ua.talent.com
Assistant to Country Coordinator - Ukraine (M/W)
... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ... -financed by the French Government. It is implemented by Expertise France, ...
Компания: Aktor Interactive GroupГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
Assistant to Country Coordinator - Ukraine (M/W)
... and Scope of Work1. Operational Support Support Country Coordinator in day-to- ... inclusive innovation, capacity building, regulatory support, and the empowerment of women- ... -financed by the French Government. It is implemented by Expertise France, ...
Компания: Expertise FranceГород:, Kyiv,
Зарплата: Размещено:
ua.talent.com
IT Infrastructure & Security Manager (IR-428)
... , proactive IT Infrastructure & Security Manager to lead and scale our internal IT systems, security practices, and workflows ... Develop implement support internal IT infrastructure; Develop implement support company IT security policy; Communicate with our ...